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BankUnited · 1 day ago

Relationship Manager, National Title Solutions

Port Chester, NY

Full-time

Hybrid

Mid Level

$100K/yr - $150K/yr

4+ years exp

BankUnited is seeking a Relationship Manager for National Title Solutions (NTS) to develop and manage a portfolio of commercial deposit and cash management relationships within the title, escrow, and settlement industry. The role involves proactive business development, client relationship management, and collaboration with internal teams to ensure exceptional client experiences and compliance with regulatory requirements.

BankingFinanceFinancial Services

Diversity & Inclusion

Responsibilities

Identify and cultivate new client relationships across the title, escrow, and settlement services sectors nationwide

Develop tailored deposit, treasury, and escrow management solutions to meet client needs

Build and maintain referral networks with software partners, underwriters, and title vendors

Represent NTS at industry events, conferences, and client meetings

Serve as primary contact for assigned clients, ensuring a high-touch, white-glove experience

Conduct regular portfolio reviews to assess profitability, growth opportunities, and client satisfaction

Partner with internal departments to ensure timely implementation, onboarding, and service delivery

Resolve client inquiries and escalate issues appropriately to maintain service excellence

Meet and exceed annual deposit growth and fee income goals

Maintain deep understanding of regulatory and compliance requirements within escrow and fiduciary account structures

Monitor account activity for performance, usage and adherence to operational policies

Ensure all relationships align with the bank's credit and risk appetite

Work closely with NTS Operations, Treasury Management, and Compliance teams to execute on client commitments

Mentor associate relationship managers as the business scales

Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)

Adheres to Bank policies and procedures and completes required training

Identifies and reports suspicious activity

Qualification

Commercial banking experienceTreasury management knowledgeTitle/escrow industry knowledgeClient relationship managementBusiness development skillsCustomer-centric approachSolutions-oriented mindsetCommunicationPresentation skillsNegotiation skillsCollaborative team player