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Rocket Mortgage · 1 day ago

Community Management and Social Listening Intern - Summer 2026

United States

Internship

Remote

Intern

Start in 2026 Summer

Rocket Mortgage is a Detroit-based company focused on helping clients achieve their homeownership dreams. The Community Management and Social Listening Intern will monitor social media conversations, analyze trends, and support community engagement activities to influence the brand's online strategy.

Consumer LendingFinanceFinancial ServicesLendingMortgageReal Estate

H1B Sponsor Likely

Responsibilities

Monitor social sentiment across platforms including Meta, LinkedIn, X, and Instagram to track broker conversations

Analyze trends using social listening tools and summarize key insights for weekly reports

Support community management efforts by assisting with basic engagement activities

Track and analyze audience reactions and sentiment during and after Rocket Pro events

Identify emerging themes and patterns in broker conversations that inform strategic decisions

Create process improvements based on audience comments and reactions

Learn about our business by attending meetings, huddles and trainings

Contribute creative ideas that help improve our business operations

Qualification

Social media analyticsSocial listening toolsData analysisCommunity managementMicrosoft OfficeWritten communicationVerbal communicationProblem-solvingIndependent work

Required

Currently enrolled in a college or university program

Strong written and verbal communication skills

Basic understanding of social media platforms and their unique audiences

Ability to work independently and manage multiple priorities

Preferred

Self-directed approach to work and problem-solving

Experience with social media analytics or listening tools

Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word

Interest in financial services, mortgage industry, or broker relationships

Previous experience with data analysis or trend reporting

Benefits

Perks and health benefits that will help you have peace of mind

Company

Rocket Mortgage

Rocket Mortgage allows you to buy a home, refinance, or manage your mortgage online with America's largest mortgage lender. It is a sub-organization of Rocket Companies.

Founded in 2018

Detroit, Michigan, USA

10001+ employees

https://www.rocketmortgage.com

H1B Sponsorship

Rocket Mortgage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (98)

2024 (94)

2023 (214)

2022 (124)

2021 (31)