Boys & Girls Clubs of San Francisco · 1 month ago
Engagement and Marketing Operations Coordinator
Boys & Girls Clubs of San Francisco is dedicated to providing a transformative outdoor experience for youth. The Engagement and Marketing Operations Coordinator will support Camp Mendocino operations through effective communication, engaging photography, and retail management, ensuring a positive experience for campers and staff.
Non Profit
Responsibilities
Organize and maintain Camp Mendocino media archive and create opportunities for other Camp staff to contribute image and video files
Collaborate with the Boys & Girls Clubs of San Francisco marketing team, and across Camp program departments, to collect stories about Camp Mendocino’s impact
Align with the Camp Mendocino and Boys & Girls Clubs of San Francisco’s brand guidelines to capture high-quality, effective and consistent social media content that engages diverse audience segments using platforms that may include: Facebook, LinkedIn, Instagram, and Youtube
Spend time taking pictures throughout Camp (in village, at activities, etc.) to ensure all aspects of Camp are highlighted through the photographs, and share highlights with a slide show at the end of each session
Regularly maintain all photography and media equipment
Manage parent/guardian communication platform app, called Campanion, with regular posts that showcase daily life at Camp
Ensure emails between campers and parents/guardians are distributed regularly
Support in the Camp administrative office as needed with basic administrative tasks including answering phones, sending emails, organizing supplies, and supporting general office operations
Participate in regular leadership meetings to develop a holistic understanding of Camp programming and the camper experience
Participate in Camp activities, such as: talent shows, camp fires, and flagpole
Engage campers with a positive attitude, including participating in cheers, talent shows, and overnight hikes
Other duties as specified by direct supervisor
Support Director of Staff Experience in ensuring good cross-department communication, including using Canva to create flyers/signage for important announcements and events
Manage upkeep for the Camp News Board, which includes written announcements and information for campers and staff
Capture photos/video of staff in specific roles for use in future hiring and recruitment materials
Capture photos/video of staff activities and events, creating an end of summer slideshow/presentation that captures the staff experience
Supervise the Canteen Coordinator in maintaining an accurate inventory count at all times
Support the Canteen Coordinator in maintaining a clean, organized, and inviting storefront
Partner with Canteen Coordinator to reach weekly sales goals
Run a point of sale system for camper, staff, and guest purchases
Accurately manage cash box
Effectively use online sales system
Run weekly reports to track sales goals, inventory, and scholarship money
Utilize innovative techniques and ideas to sell Camp merchandise and food
Mentor campers through a job training program
Supervise campers effectively throughout the day while participating in Camp store activities
Other duties as assigned
Qualification
Required
Experience in marketing, communications, social media, or related field
Experience working in retail sales, inventory management, or related field
Experience with administrative tasks including customer service
Proven ability to create flyers or other print materials according to organization brand guidelines
Ability to work with youth and staff in a positive manner
Knowledge of Google Sheets and other Google Suite products
Strong organizational skills and attention to detail
Ability to handle difficult or stressful situations in a professional manner
Excellent communication skills
Honesty and integrity
Ability to manage money and merchandise inventory accurately
Ability to work independently with minimal supervision
Demonstrated ability to work effectively with coworkers and campers
Desire to work outdoors 24/7
Preferred
Experience with Canva or other design platform
Experience in an administrative office
Experience with photography
Experience with overnight summer camp
Experience working with youth from disadvantaged circumstances
Benefits
Onsite lodging is provided for all staff.
Three cooked meals per day are provided onsite, including on days off (gluten-free, vegan, & vegetarian options).
Free onsite laundry.
Employee Assistance Program: in-person counseling + 24/7 confidential mental health support.
Onsite workout facilities.
Free Wifi access in the staff lounge.
Free 1-year membership to the American Camp Association.
Company
Boys & Girls Clubs of San Francisco
Boys & Girls Clubs of San Francisco is a community-based organization that offers at-risk youth ages 6–18 quality programs and support.