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Baptist Health · 1 day ago

Lead Patient Financial Associate Emergency Department, Patient Access, $1,000 Bonus, Full Time, 06A-2:30P

Boca Raton, FL

Full-time

Onsite

Mid, Senior Level

$20.02/hr - $26.02/hr

2+ years exp

Baptist Health is the region’s largest not-for-profit healthcare organization, and they are seeking a Lead Patient Financial Associate for the Emergency Department. The role involves ensuring accuracy in Patient Financial Associate functions, leading new hires, and maintaining high expertise in Patient Access to enhance patient experience and operational efficiency.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Serves as a Patient Access resource, performs a variety of duties to ensure accuracy and validity of the Patient Financial Associate functions, taking on the leadership role in the absence of the Manager/Supervisor

This position is for those individuals who will serve as a preceptor for new hires

Demonstrates exemplary teamwork, service excellence and overall knowledge of the revenue cycle

Responsible for maintaining a high-level of expertise in Patient Access serving as a liaison to maximize efficiency, the patient experience, throughput, and individual collections goals

Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers

Considered essential staff and must be able to work as needed on weekends, holidays, and disastrous events

Assist in supporting go lives and different departmental initiatives

Participate in departmental committees/champion opportunities

Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members

Qualification

Patient Access experienceLeadership experienceMedical terminologyInsurance terminologyMicrosoft OfficeEMR applicationsCustomer service skillsBilingual (English/Spanish)Interpersonal communicationDetail orientedTeam player

Required

High School, Cert, GED, Trn, Exper

For internal staff: A minimum of 2 years Patient Access experience

Meets/exceeds BHSF registration accuracy and individual POS collection standards for at least the most recent 12 months

Exceeds departmental KPIs

Maintains a positive attitude, is self-motivated, and encourages others

Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed

Demonstrates proficiency in the roles of greeter, trauma, maternity, and admitting (where applicable)

Complete and pass the Patient Access training course

Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations

Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills

Preferred

Associates Degree preferred with 2 years Patient Access experience, or 3 years Patient Access/Leadership experience in lieu of degree

Knowledge of medical and insurance terminology

Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc

Bilingual English, Spanish/Creole preferred

Benefits

Sign-On Bonus: Up to $1,000

Company

Baptist Health

Glassdoor3.8

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, US

10001+ employees

http://careers.baptisthealth.net

H1B Sponsorship

Baptist Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (2)

2022 (3)

2021 (20)

2020 (6)