Daikin DALA ยท 4 weeks ago
HVAC Inside Sales Engineer (Bilingual)
Daikin DALA is seeking an HVAC Inside Sales Engineer who will provide comprehensive technical and administrative support throughout the sales process. The role involves managing customer accounts, preparing quotations, and collaborating with various teams to ensure timely execution and customer satisfaction.
Mechanical Or Industrial Engineering
Responsibilities
Support the Sales process by managing customer accounts and assisting in client development
Analyze and interpret project specifications to efficiently select appropriate products
Maintain and update customer information and quotations in Salesforce.com
Prepare and deliver accurate quotations and submittals
Monitor and communicate equipment delivery timelines (VRV/APP) to clients
Coordinate with Logistics for inventory management of VRV/APP products
Collaborate with Sales Engineers on client requests and project scope changes
Create product selections that meet project specifications
Provide timely and accurate responses to customer requirements
Develop technical solutions and alternatives, including energy analysis reports with conclusions
Prepare product, application, and market presentations in English/Spanish
Deliver presentations and training sessions in English/Spanish
Manage and coordinate post-sales processes, including logistics, commissioning, warranties, and documentation handover
Perform cost estimation for projects
Maintain an updated pipeline by tracking opportunities
Follow up on sales from purchase order entry through equipment delivery, including documentation for invoicing and project closure
Provide feedback on changes, new requirements, and challenges
Support customers with information related to product selection and project details
Qualification
Required
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field; or technical degree in Mechanical Technology or similar
Bilingual: Spanish & English 100% (spoken, written, read, and interpreted)
Up to 2 years of experience in refrigeration, air conditioning, or related areas
Strong understanding and application of best practices in refrigeration and air conditioning
In-depth knowledge of HVAC product specifications
Advanced understanding of product features and benefits
Proficiency in AutoCAD
Knowledge of Thermodynamics and energy efficiency principles
Familiarity with all HVAC products
Availability to Travel