TD · 3 weeks ago
Sr Mgr Tech Delivery/Partner Mgmt (Commercial Servicing, ACBS)
Mount Laurel, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
$111K/yr - $179K/yr
10+ years expTD is one of the world's leading global financial institutions and the fifth largest bank in North America. The Manager Technology Delivery / Partner Management is responsible for building and maintaining strong business relationships with clients and internal partners while managing a team of IT professionals to deliver optimal technology solutions and services.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Builds and maintains strong business relationships with assigned clients/internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs
Manages a varied team of IT professionals and bridges the gap between the business and technology
Leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts/cost estimates
Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/directing teams and projects
Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
Integrates various technology functions/resources to deliver business technical solutions or shared service
Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements/applications and/or application or service management
Directs/manages large-scale applications/projects across multiple product lines/businesses, involving significant scope and complexity
Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department
Advocates for operational improvements to enhance the divisions value to the organization
Understands and supports the Banks Customer Service Strategy
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
Leads, coaches and models quality service delivery at every interaction
Supports the ongoing improvement of the partner/Customer experience
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team
Builds capability support/execution plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
Role models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management
Qualification
Required
Undergraduate degree or Technical Certificate
Graduate degree, preferred
10+ years related experience
Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization
Preferred
5+ years of experience managing vendor applications
5+ year of previous Commercial Servicing (preferably ACBS) experience
Demonstrated successful experience in managing a team size of 5 or more
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
SVP, Chief Information Security Officer
Recent News
2026-01-11
Winnipeg Free Press
2026-01-09
2026-01-06
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