Apply on Employer Site

Child Care Associates · 3 weeks ago

Program Performance Coordinator

Fort Worth, TX

Full-time

Hybrid

Mid Level

3+ years exp

Child Care Associates is focused on enhancing program excellence across Head Start and child care services. The Program Performance Coordinator will support data management efforts, lead data requests and reporting, and foster a culture of data-informed decision-making within the organization.

Child CareEducationHealth CareNon Profit

Hiring Manager

Amber Chacko

Responsibilities

Administer and maintain the ChildPlus database, including managing user access, conducting routine system audits, ensuring data integrity, and coordinating with external support for troubleshooting and system updates

Provide consultation and technical assistance to staff across the organization to enhance their ability to collect, interpret and use data effectively

Design and implement training and capacity-building activities on ChildPlus and other educational data systems with data best practices

Plan for the timely and accurate collection, analysis, and reporting of program-level and organizational performance data

Collaborate with the Senior Data and Performance Officer to support the organization’s continuous learning and improvement system

Co-lead annual self-assessment processes, ensuring timely identification and resolution of programmatic challenges

Develop and refine data management process and protocols to ensure high-quality data collection and use

Foster a culture of data-informed decision-making by facilitating data review sessions and learning conversations with staff across the agency

Build collaborative relationships with program leaders and direct service staff to support performance improvement

Perform other related duties as assigned

Qualification

ChildPlusData analysisBusiness intelligence toolsSQL queriesContinuous quality improvementData visualizationStrategic thinkingTime managementCommunication skillsInterpersonal skills

Required

Bachelor's degree

At least 3 years of experience in data collection, management, and analysis

Experience leading data reporting and analysis for early childhood programs, including Head Start/Early Head Start (HS/EHS)

Knowledge of education and community data resources

Knowledge of continuous quality improvement (CQI) systems

Demonstrated attention to detail

Strong strategic and analytical thinking skills

Strong time management, decision-making, and problem-solving skills

Strong communication, presentation, and interpersonal skills

Reliable, insured transportation required

Must meet all health and safety requirements, including: Passing a pre-employment and/or periodic physical exam, Annual TB screening, Background check and renewals as required

Preferred

Proficiency with ChildPlus; experience as a system administrator preferred

Bachelor's degree or advanced degree in organization management, business, nonprofit management, public policy or closely related field

Experience with business intelligence tools (e.g., PowerBI) and creating data visualizations for a variety of audiences

Strong data analysis and visualization skills; expert-level Excel skills

Experience writing SQL queries to support custom data reporting and analysis

Knowledge of data storytelling practices, with the ability to translate complex data into compelling insights that support learning and decision-making in educational settings

Experience with Results Based Accountability (RBA) and CQI

Demonstrated ability to build and refine organizational systems and processes

Bilingual abilities preferred

Ability to work effectively with a wide range of individuals and teams