Fidium Fiber · 2 weeks ago
Director, Consumer Products
United States
Full-time
Remote
Director/Executive
$120K/yr - $160K/yr
7+ years expFidium Fiber is a top 10 U.S. fiber provider delivering reliable fiber communications solutions. The Director of Consumer Products will own the residential and small business product portfolio, leading a high-performance team to enhance products based on user needs.
Telecommunications
Responsibilities
Collaborate with Growth, Base Management, Sales, Customer Service and Marketing to uncover and document customer and end user needs
Lead by example by using quantitative and qualitative data to drive decision making, building recommendations that tie directly to business objectives
Establish and champion a full multi-year consumer and SMB product roadmap that inspires the company to deliver solutions for customer unmet needs
Set, track, and achieve the product's key results to deliver on company objectives
Collaborate within cross-functional teams to identify and specify solutions to validated user problems that are enriching, usable, feasible, and that benefit the business
Stay abreast of changing market conditions, competitors and new technologies, and drive alignment on the potential impacts
Partner with marketing to tell the product story to the market
Validate ideas and feature implementations in collaboration with product marketing, design, and engineering using test and learn best practices
Determine and deliver returns from product investments in collaboration with FP&A
Ensure company-wide transparency into product discovery and delivery
Service as a product evangelist across the Fidium community
Qualification
Required
Bachelor's degree
7+ years of Product Management experience with a special emphasis on consumer internet and voice products
Clear and concise written and verbal communication skills, with storytelling expertise
Experience developing product strategies and leading high-performance teams
Experience with discovering and delivering high-quality products that drive customer satisfaction
Proven track record executing on strategic roadmaps
Thorough understanding of product and technology development lifecycle processes
Experience with a variety of telecom technologies with an emphasis on fiber broadband
Benefits
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Employee Assistance Program
Annual bonus program to eligible employee's based upon organization performance
Company
Fidium Fiber
Fidium is redefining what “better internet” means: lightning-fast fiber speeds, seamless experiences, and service that’s actually helpful.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase