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TikTok · 3 weeks ago

TikTok Shop - Business Analysis and Strategy Specialist - Creator Content

Los Angeles, CA

Full-time

Onsite

Entry, Mid Level

$89K/yr - $191K/yr

2+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Business Analysis and Strategy Specialist to enhance the compliance and quality of their content ecosystem. The role focuses on developing strategies for content governance, engaging stakeholders, and ensuring the effective implementation of policies to drive sustainable growth in the platform's e-commerce business.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Develop strategies and policies covering content and creator governance, to adhere to US cultures, regulations, nuances

Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc

Develop strategies and policies to mitigate risks, monitor, and raise the overall e-commerce content ecosystem quality and personalized recommendations

Engage cross-functional stakeholders to consolidate, pre-empt and analyze content and creator governance pain points; derive and implement action plans and operational workflows to resolve them

Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation

Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health

Communicate and conduct training as regards new strategies and policies, to ensure their effective implementation

Troubleshoot and resolve high-priority emergency cases that may arise

Qualification

Business analysisContent governance strategyE-commerce complianceData analysisProject managementCommunicationCollaboration skillsProblem-solving

Required

Bachelor's degree in Business, Marketing, Data Science, or a related field (or equivalent practical experience)

Proven ability to analyze business metrics, build KPIs, and provide actionable insights to drive performance and growth

Strong communication skills, with the ability to collaborate with cross-functional teams and stakeholders

Preferred

2+ years experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields

Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans

Familiarity with e-commerce compliance ecosystem, content ecosystem, and/or social media content landscape will be advantageous

Having experience in e-commerce Creator and Partner is an added advantage

Benefits

Employees have day one access to medical, dental, and vision insurance

A 401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)