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Universal Technical Institute, Inc. · 2 days ago

IT Program Manager

Phoenix, AZ

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $150K/yr

10+ years exp

Universal Technical Institute, Inc. is seeking an IT Program Manager to provide strategic leadership across multiple interrelated IT projects. This role involves managing program resources, budgets, and risks while ensuring the delivery of integrated solutions that support long-term business value.

AutomotiveEducationHigher Education

Responsibilities

Lead End-to-End Implementation Drive planning, coordination, and execution of ERP (Workday), CRM, and SIS programs across all phases: requirements, design, development/configuration, testing, business readiness, OCM, and deployment

Business & IT Alignment Partner with functional leaders to align technology solutions with business processes and compliance requirements

Vendor & Partner Management Manage relationships with Workday and Salesforce implementation partners, ensuring deliverables meet contractual obligations and quality standards

Risk & Issue Management Proactively identify risks related to data migration, system performance, and change adoption; develop mitigation strategies

Governance & Steering Committees Facilitate executive-level governance forums, presenting program health, KPIs, and strategic recommendations

Organizational Change Management (OCM) Oversee OCM strategies to ensure stakeholder engagement, training, and adoption of new systems

Qualification

PMP CertificationERP/CRM ExpertiseData Migration & IntegrationBudget & Financial ControlStrategic LeadershipTesting LeadershipExecutive CommunicationDecision-Making Under AmbiguityCross-Functional Collaboration

Required

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

Ten (10) years of experience in IT program and project management, including enterprise-level initiatives

PMP Certification

Valid, state-issued driver's license

Direct leadership of at least one Workday ERP or Salesforce CRM implementation from initiation to deployment

Preferred

Master's degree

PgMT Certification

Experience with Student Information Systems

Background in higher education or large-scale corporate environments

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Universal Technical Institute, Inc.

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Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders.

Founded in 1965

Scottsdale, Arizona, USA

1001-5000 employees