Paradigm · 2 weeks ago
IT Application Development Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$130K/yr - $185K/yr
8+ years expParadigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. They are seeking a full-time, remote IT Application Development Manager with Salesforce experience to oversee application strategy and development standards, manage a team, and ensure maximum value from Salesforce applications.
Health CareHospitalMedical
Responsibilities
Oversee the support and enhancement of a purchased Salesforce application, ensuring maximum value is derived from standard package features and configuration tools (e.g., flows, validation rules, page layouts, permission sets)
Establish and enforce a “configuration first” philosophy, minimizing custom code and development unless required for critical business needs
Evaluate requests for custom development, ensuring alignment with business objectives, technical feasibility, and long-term maintainability
Collaborate with business stakeholders to understand requirements and translate them into scalable, supportable Salesforce configurations
Stay current with Salesforce platform updates and best practices, ensuring the team leverages new features and maintains compliance with platform standards
Develop and maintain documentation for configuration, customizations, and support processes
Manage the maintenance and support of existing systems and the implementation of new systems as prioritized by the IT leadership and PMO
Define, develop and implement best practices in design, development, build/deployments, and unit testing; develop metrics to manage performance
Work with cross functional teams to develop and track software development project deliverables such as development schedules, status reports, resource plans, issues/risks and mitigation plans; manage resources relating to projects production support activities within an Agile/Scrum methodology
Own the development and testing environment by keeping an updated copy of these environments; provide database and infrastructure groups the hardware and configuration requirements to make sure that the development environments will not be a bottle neck due to lack of hardware resource; maintain the development environment landscape to allow for scalability and maintainability
Lead the assessment and implementation of third-party controls; manage its inventories and implement a common library within the organization
Supervise the work of other application development team professionals and effectively delegate responsibilities to staff to enhance their professional growth
Develop mentoring relationships with multiple staff personnel and manage related HR activities, including annual reviews and performance feedback
Work closely with IT Management to ensure that Application Strategies and design align with business objectives and conform to best practices
Ensure frequent, timely, and accurate communication between team members and business users
Identify enhancements to improve the supportability, operability, or performance of applications (and develop supporting business cases for suggested enhancements)
Collect, analyze, and report SLA and KPI data (and take corrective actions as warranted) to drive application stability and usability
Manage established budgets and forecasts
Work with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required
Manage the release calendar for all activity (code fixes and work orders)
Participate in on-call responsibilities 24x7x365 as needed, managing team rotation schedules
Further DevOps and Agile methodologies within your application portfolio, working with infrastructure and development partners alike
Identify, sponsor, and implement continuous improvement initiatives within the application development and support team
Demonstrated ability and experience working in a matrix environment
Demonstrated successful implementation of SDLC, ensuring minimum required development artifacts are developed and completed by development team members
Advanced knowledge of solution development, systems analysis/design, programming techniques, testing, and release management
Lead the evaluation and selection of all related infrastructure components, such as software, hardware, database management systems, and networking capabilities, related to the enterprise's systems architecture
Lead technology efforts and maintain a high degree of technical knowledge on new and emerging technologies; maintain a sandbox for the development team where members can learn new tools and evaluate if this can fit into the current development environment
Be the technology expert and internal advocate of development technologies and unit testing products; have a strong knowledge of application security (intranet and internet applications); ensure that the development team completes the required physical documentation design based on business requirements and functional design
Qualification
Required
B.S. Computer Science, Information Systems or related field is REQUIRED; an advanced degree is a plus
At least eight years of experience in applications design, development, and management, with a successful track record of managing applications development teams in web-based development, distributed systems, and web services
Effective communication, organizational, presentation, and execution skills required (both written and oral); Strong interactive problem-solving, decision-making, and leadership skills; Ability to multi-task to support multiple initiatives
Preferred
Healthcare industry experience, specifically around medical provider applications/data, is strongly preferred
Experience supporting or managing Salesforce applications in a healthcare IT environment is highly desirable
Demonstrated ability to lead teams supporting packaged Salesforce solutions, with a focus on configuration and process optimization
Experience identifying and recruiting talent with healthcare IT backgrounds and building teams with domain expertise in medical provider workflows, compliance, and data management
Benefits
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives– Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Company
Paradigm
Paradigm achieves leading clinical and financial results for catastrophic and complex claims.
1001-5000 employees
H1B Sponsorship
Paradigm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger Berman Capital Solutions
2025-07-02Private Equity
2018-09-20Acquired
Leadership Team
D
D. Nathan
Founder
Recent News
2025-12-10
2025-07-02
Company data provided by crunchbase