Nazareth University · 1 month ago
IT Business Analyst (Student Lifecycle)
Rochester, NY
Full-time
Onsite
Entry, Mid Level
$75K/yr - $80K/yr
2+ years expNazareth University is a leading institution in Rochester, NY, dedicated to supporting student success and community engagement. The IT Business Analyst (Student Lifecycle) will be responsible for planning, testing, and supporting software and tools used for administrative functions, serving as a subject matter expert and providing customer service to various divisions.
Higher Education
Responsibilities
Becomes the “resident expert” on functional area business practices and technology usage to optimize the use of Colleague and other tools in automating end-to-end processes
Assumes role of functional liaison to ITS for new projects and operational software and procedural issues
In collaboration with ITS leadership and stakeholders, determines functional area project priorities
Responsible for evaluating, determining impact, testing and deployment of software updates and new functionality and communicating to functional area
Plans, monitors, implements, deploys and assesses division-specific projects
Ensures coordinated effort for new projects, from requirements to integration
Demonstrates hands-on expertise in the use of ad hoc query and reporting tools, assists in developing and maintaining operational queries & reports in support of divisional needs
In coordination with ITS development staff, develops and maintains computer processes required for daily operations, special projects, and statistical information
Addresses technology issues that may arise within the functional area
In conjunction with functional area and ITS leadership, “scans the horizon” for new technology trends in their business area
Serves as initial point of contact to assess and triage technical issues within the functional area
Elicits, analyzes and documents business requirements as new processes are introduced and automated
Proactively identifies opportunities for improvement and automation of existing functional processes
Maximizes use of technology functionality, including non-Ellucian tools (i.e. Moodle, Qualtrics, SoftDocs, FlyerSuccess (Navigate), Slate etc.)
Acts as a resource to provide assistance in development of Technology/Procedures documentation across the division as well as IT standard operating procedures
Maintains / ensures data integrity for functional area data subset
Ensures that processes and data comply with relevant regulations and University standards
Trains new users and existing users on Colleague and approved third-party software functionality
Supports staff and faculty in their operational use of technology
Qualification
Required
Bachelors Degree in Information Technology, Computer Systems or in any field with professional experience pertinent to role
2-4 years or more of progressive experience in business analysis and data stewardship and analysis
Familiarity with reporting tools (e.g.Tableau, Informer,) and SQL programming
Proficiency in Microsoft Office and or GSuite
Exceptional organizational skills and be able to attend to and prioritize projects
Ability to successfully manage interpersonal working relationships
As appropriate, collaborate with staff in other units and divisions to achieve the goals of the University
Strong written and verbal communication skills
Handles confidential information sensitively and appropriately
Good analytical, project management and basic programming skills a must
Ability to be service-oriented with demonstrated ability to be flexible, responsive, and patient in a high power work environment
Demonstrates commitment to working in a diverse workplace and to building a pluralistic community by promoting an increased understanding of individual differences and perspectives that will enable workforce cohesiveness
High emphasis placed on professionalism, efficiency and a positive attitude
Annual participation in professional development; focuses on acquiring, improving and applying technological and other skills that are essential to achieving the goals of the University
Preferred
Experience in Higher Education environment a plus
Experience with student related data and processes a plus
Familiarity with Ellucian's Colleague software or equivalent ERP a plus
Company
Nazareth University
Nazareth University is a higher educational institute.
201-500 employees
H1B Sponsorship
Nazareth University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Chuck Ray, PMP CISSP
Chief Information Officer
Colleen Dorsey-Burrell
Director of Clinical Experiences and Partnerships
Recent News
Rochester Business Journal
2025-08-02
Rochester Business Journal
2025-07-23
Rochester Business Journal
2025-05-04
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