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OnTrac · 3 weeks ago

Mid-Market Account Manager

United States

Full-time

Hybrid

Mid, Senior Level

4+ years exp

OnTrac is a leading provider of same-day and next-day delivery services in the U.S., and they are seeking a Mid-Market Account Manager. This role focuses on supporting existing customers and driving growth by increasing package volume shipped with OnTrac through strong relationship-building and operational support.

DeliveryPackaging Services

Responsibilities

Drive account growth: Sell OnTrac solutions to existing customers, securing commitment for additional volume and long-term partnerships

Deliver operational support: Manage daily account activities, ensuring customer expectations and contractual requirements are met

Collaborate for success: Support the Director of Customer Success through reporting, administrative tasks, and sales initiatives to maximize territory performance

Engage customers: Prepare and present business reviews, attend trade shows, conferences, and customer meetings to strengthen relationships

Champion best practices: Apply business development strategies and collaborate with internal teams to enhance customer experience and operational efficiency

Qualification

Account managementCustomer relationship managementOrganizational skillsCommunication skillsProblem-solving skillsAdaptability

Required

Bachelor's degree or equivalent experience

4–8 years of experience in account management or related field

Strong organizational and communication skills

Ability to travel up to 25%

Benefits

Competitive individual and group benefits

Medical, Dental, and Vision insurance

Paid Time Off including Holiday pay

401(k) with company match

Safe and clean work environment

Company

OnTrac

Glassdoor3.1

OnTrac is the solution of choice for last-mile e-commerce deliveries that helps retailers and shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance.

Founded in 1991

Chandler, Arizona, USA

5001-10000 employees