NEOGOV · 3 weeks ago
Solid Waste Route Inspector
NEOGOV is a company that manages human resources and public services for various municipalities. The Solid Waste Route Inspector is responsible for providing information on recycling initiatives, conducting operational investigations, and ensuring accurate customer billing for solid waste services. This role involves field audits, data analysis, and maintaining relationships with residents to resolve billing issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists in developing, evaluating, and promoting recycling programs
Educates residents on waste reduction techniques and current recycling initiatives
Procures customer billing reports from department's fiscal section
Verifies appropriate billing categories
Performs field audits, occasionally lifting and carrying bins weighing up to 40 pounds to ensure billing accuracy
Authorizes and submits account changes to fiscal section for proper billing
Monitors and notates quality of service delivery in contracted areas
Conducts time and motion studies on field crews for route evaluations; makes recommendations for improvement
Researches data which may affect billing for services rendered
Develops and maintains strong working relationships with San Antonio residents by acting as the field point of contact in resolving customer billing issues
Inputs and analyzes data from a computer database
Maintains records and maps
Monitors route production benchmarks
Performs related duties and fulfills responsibilities as required
Qualification
Required
High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency)
Two (2) years of general office, administrative, customer service, or billing experience
Valid Class 'C' Texas Driver's License
Preferred
Knowledge of route auditing, service verification, and billing accuracy processes and providing feedback
Experience with reviewing, analyzing and reconciling route data, billing records, and service discrepancies
Experience interpreting route sheets, service maps, and route management systems to ensure compliance and accuracy
Benefits
Subsidized health care benefits for active and retired employees
Paid disability benefits
Paid life insurance
Automatic participation in a pension program which is currently matched two to one
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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