Credit Union of Colorado · 3 weeks ago
Loan Servicing Representative
Corporate Office (Central Park)
Full-time
Onsite
Entry Level
$22.80/hr - $27.34/hr
1+ years expCredit Union of Colorado is seeking a Loan Servicing Representative responsible for the meticulous intake, review, and processing of vehicle title documents. The role involves managing loan servicing records, ensuring compliance with regulatory requirements, and providing support for information requests.
BankingFinancial Services
Responsibilities
Receive and meticulously review vehicle title documents for accuracy, completeness, and compliance with state regulations
Identify and resolve discrepancies or errors in title documents
Ensure proper documentation and tracking of all title-related transactions
Process vehicle title transfers and lien releases, ensuring timely and accurate completion
Maintain accurate records of vehicle titles and lien information
Assist with the release of liens on auto loans
Prepare, scan, and index title documents and other loan servicing records into the imaging system
Maintain and update electronic and physical records, ensuring accuracy and compliance with retention policies
Perform batch/document indexing and resolve issues with unreadable documents
Assist with other collateral management tasks, including insurance claims processing, GAP/warranty administration, and UCC lien releases
Support the monitoring of loans for adequate insurance coverage
Respond to requests for title documents and related information from internal and external stakeholders
Assist related departments with title document requests
Ensure all title document processing and records management activities comply with credit union policies and state regulations
Maintain accurate records and complete assigned reports within established deadlines
Keep management informed of area activities and potential issues
Maintain member confidentiality
Provide excellent internal and external customer service, demonstrating courtesy and professionalism
Support other loan servicing records personnel as needed
Participate in meetings as required
Qualification
Required
One to three years of related experience and/or training; or equivalent combination of education and experience
Knowledge of Imaging Systems processes and scanning equipment
Able to use related PC applications
Knowledge of Credit Union computer system and other related computer applications
Ability to apply oral and interpersonal skills that develop member confidence, respect and trust in Credit Union of Colorado and develop cooperative relationships with all levels of people throughout the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form
While performing the duties of this job, the employee is typically required to sit for long periods
The employee continually is required to talk or hear
The employee is occasionally required to stand, walk, stoop, and reach with hands and arms
The employee will occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Benefits
Pay-for-performance compensation program including bonuses for all employees
Competitive benefits package
Company
Credit Union of Colorado
Credit Union of Colorado is a company that specializes in financial services its headquartered in Denver, Colorado.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Terry Leis
CEO
Chad Bollinger
Chief Financial Officer
Recent News
2025-09-12
GlobalFinTechSeries
2025-09-09
The Business Times
2025-08-21
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