Bureau · 1 month ago
Project Manager, Strategic Accounts
Dallas, Texas, United States
Full-time
Hybrid
Mid Level
$65K/yr - $85K/yr
3+ years expBureau is a company focused on creating stylish, architecturally designed workspaces for modern offices. They are seeking a highly organized Project Manager to oversee client account projects, ensuring timely execution and exceptional customer outcomes while fostering strong relationships with key clients.
Artificial Intelligence (AI)ConstructionFurnitureInformation TechnologyInternet of Things
Responsibilities
Serve as the primary point of contact for assigned key accounts, ensuring alignment between client expectations and company capabilities
Develop strong, trust-based relationships with stakeholders at all levels
Understand client business goals, challenges, and operational workflows to proactively identify opportunities for value-added support or expansion
Conduct regular business reviews, performance assessments, and strategic planning sessions with clients
Recommend process improvements and best practices to enhance account management efficiency and overall customer experience
Lead end-to-end project planning, execution, and delivery for client initiatives, ensuring timelines, budgets, and quality standards are met
Define project scopes, deliverables, and milestones in collaboration with internal teams and the client
Coordinate cross-functional teams (e.g., product, sales, operations, marketing, finance) to deliver seamless project execution
Monitor progress, anticipate risks, and implement mitigation strategies to keep projects on track
Maintain clear and organized documentation, including project plans, status updates, and issue logs
Ensure all aspects of order execution meet internal standards and customer contractual obligations
Identify risks or gaps early, escalate when needed, and drive corrective actions
Support continuous improvement by feeding insights back into operational processes
Track account health, project performance, KPIs, and client satisfaction levels
Analyze usage data, service metrics, and feedback to identify trends and improvement areas
Prepare and present reports, recommendations, and success metrics to internal leadership and clients
Qualification
Required
Bachelor's degree in Business, Project Management, Communications, or related field (Master's preferred but not required)
Working toward PMP certifications considered an asset
3+ years of experience in account management, project management, and or client services—ideally managing large or strategic accounts
Proven ability to manage multiple complex projects simultaneously
Strong analytical, organizational, and time-management skills
Exceptional communication and presentation abilities
Strong leadership and stakeholder-management capabilities
Proficiency in project management methodologies (Agile, Waterfall), tools (Asana, Jira, Trello, MS Project), and CRM platforms
A proactive, problem-solving mindset with the ability to work independently and collaboratively
Ability to navigate ambiguity and drive clarity across cross-functional teams
Self-driven and intrinsically motivated to achieve high standards and deliver exceptional results
Benefits
15 days of paid vacation to recharge and explore
Discretionary year end bonus program based on set KPIs
Commission program available based on set KPIs
7 paid sick days to rest when you need it
Your birthday off - because you deserve to celebrate
Up to 5 additional unpaid PTO days per year for extra flexibility
Access to the TELUS Employee Assistance Program
Ability to work remotely for 4 weeks per year, for greater work-life balance
Access to company benefits plan
An amazing corporate culture in a fast-growing company that’s disrupting the industry
Company
Bureau
Creating the workspace of the future with IoT, AI tech and modular components backed by sophisticated operations
51-200 employees
H1B Sponsorship
Bureau has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase