Dr. Squatch · 1 month ago
Head of Retail (B2B) Fulfillment
Marina del Rey, California, United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$150K/yr - $180K/yr
5+ years expDr. Squatch is a company dedicated to enhancing men's personal care through natural products, and they are seeking a Head of Retail (B2B) Fulfillment to lead their global retail fulfillment strategy. This role will oversee retail fulfillment performance across multiple regions and partners, ensuring accurate and timely delivery while optimizing processes and managing a team.
Consumer GoodsManufacturingMen'sPersonal Care and Hygiene
Responsibilities
Lead and scale Dr. Squatch’s retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon
Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements
Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency
Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches
Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor
Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally
Qualification
Required
5+ years of experience in retail fulfillment, distribution, or supply chain operations
Proven success managing multiple 3PL partners and high-volume retail fulfillment
Experience handling master case replen and display programs
Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation)
Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories
Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate
A general understanding of tech integrations and order data flow
Strong analytical, process improvement, and KPI-driven leadership capabilities
Excellent communication skills and ability to work cross-functionally
Ability to work from our Los Angeles HQ on a hybrid schedule
Ability to travel as needed to visit 3PLs and co-manufacturers
Preferred
Experience with international retail fulfillment (e.g., CA or UK)
Experience using a BI tool for analytical reporting. Preferably with Looker
Experience in high-growth CPG or omnichannel environments strongly preferred
Benefits
Medical
Dental
Vision
401k with Squatch match
PTO
Healthy snacks
Frequent company events
Free products
Company
Dr. Squatch
Dr. Squatch offers and manufactures grooming products of soap, deodorant, shampoo, and toothpaste with natural ingredients for men.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-06-23Acquired
2019-04-01Seed
Leadership Team
J
Jack Haldrup
Founder & CEO
Recent News
Global Cosmetics News
2025-12-22
2025-12-19
2025-12-17
Company data provided by crunchbase