North Carolina State University · 3 weeks ago
Business Services Coordinator
Raleigh, NC
Full-time
Onsite
Mid Level
$52K/yr - $56K/yrNorth Carolina State University is seeking a Business Services Coordinator to oversee and manage business operations within the Counseling Services department. The role involves financial management, compliance with regulations, and providing support to staff and stakeholders to enhance operational efficiency.
EducationNon ProfitUniversities
Responsibilities
Provide oversight and strategic management of medical records operations, including secure record maintenance, release-of-information processes, and compliance with federal and state regulations; develop and update internal procedures to ensure continuity, accuracy
Oversee and coordinate all business operations for the unit, including HR transaction support, personnel paperwork, office operations, equipment needs, inventory management, and workflow improvement. Coordinates with DASA Human Resources and DASA Finance
Lead and manage all psychiatry billing operations, including creating, reviewing, and reconciling billing for psychiatry visits using SHS software; ensure accurate coding, timely submission, and compliance with clinical billing guidelines
Generate and manage direct-bill processes for no-show clients; audit and resolve discrepancies and communicate with internal and external stakeholders as needed
Manage all grant-related financial transactions and approvals, including application review, data tracking, processing expenditures, monitoring budget balances, forecasting spending, reconciling invoices, and ensuring compliance with sponsor and University guidelines
Serve as the unit’s primary accounting and fiscal support, independently preparing, reviewing, and approving a wide range of fiscal documents. Responsibilities include:
Receiving, authorizing, and preparing voucher entries
Processing departmental vouchers
Establishing new vendors and coordinating with Purchasing/Accounts Payable
Reconciling departmental P-Cards and resolving discrepancies
Preparing, submitting, and tracking travel reimbursements
Creating, reviewing, receiving, and troubleshooting MarketPlace orders
Monitor expenditures on a daily and ongoing basis for compliance with University, State, and auditing regulations
Collaborate with campus business and purchasing offices to develop vendor and service agreements; track, process, and reconcile contract payments with minimal oversight
Analyze complex financial transactions, billing trends, and expenditure patterns to identify errors, resolve problems, and ensure compliance with policies and regulations
Interpret and apply University, State, HIPAA , and grant regulations to develop or revise internal procedures; provide guidance to staff and leadership on non-routine or ambiguous situations
Prepare detailed reports, summaries, and documentation that support decision-making across business, financial, and clinical service areas
Serve as a resource to staff, practitioners, vendors, and University partners by explaining and interpreting business processes, billing procedures, and financial policies that span multiple operational areas
Communicate with faculty and practitioners to coordinate continuing education programming, ensuring compliance with professional accreditation requirements
Prepare clear written communication, billing notices, contract documentation, financial summaries, and procedural guidance for internal use
Organize and coordinate speakers, presenters, and logistics for continuing education programs for clinical practitioners, ensuring compliance with professional standards and documentation requirements
Prepare, maintain, and track Independent Contractor contracts and required paperwork, act as the unit’s main liaison with the University’s IC review and approval processes
Develop and implement improved business processes and workflows to support operational efficiency and compliance across financial, administrative, and clinical-support functions
Other duties as assigned by supervisor or executive director of Counseling Center
Qualification
Required
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience
All degrees must be received from appropriately accredited institutions
Preferred
Strong interpersonal, oral, and written communication skills with the ability to effectively interact with a wide range of stakeholders
Demonstrated analytical, organizational, and problem-solving skills, including the ability to interpret and apply policies and procedures
Proven ability to maintain a high level of accuracy and attention to detail while managing multiple tasks, prioritizing deadlines, and handling confidential information with discretion
Demonstrated commitment to implementing and maintaining best practices in all business operations
Thorough financial and accounting knowledge with the ability to: manage budgets using established University tools and reporting systems, process, monitor and audit financial transactions, audit accounts and resolve discrepancies, manage account structures
Benefits
Medical , Dental , and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
Childcare benefits
Wellness & Recreation Membership
Wellness Programs
Company
North Carolina State University
North Carolina State University is an educational institution that offers graduate and undergraduate programs.
Founded in 1887
10001+ employees
H1B Sponsorship
North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)
Funding
Current Stage
Late StageTotal Funding
$60.84MKey Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M
Leadership Team
Marshall Brain
Director
Recent News
2026-01-06
Maryland Daily Record
2025-12-21
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