Cincinnati Children's · 22 hours ago
EMR Analyst II - Epic Ambulatory
United States
Full-time
Remote
Entry, Mid Level
$82K/yr - $104K/yr
2+ years expCincinnati Children's Hospital Medical Center is a leading pediatric hospital committed to improving child health through innovation and teamwork. The EMR Analyst II - Epic Ambulatory role involves analyzing, designing, and maintaining Epic Ambulatory systems to enhance clinical care and patient management, while also supporting user education and process improvements.
Health Care
Responsibilities
Analyze, design, implement, and maintain moderately complex Epic Ambulatory systems to improve clinical care and patient management
Support and document system testing and outcomes
Develop technical solutions using standard lifecycle processes, procedures, and documentation
Collaborate on scheduling training and build environments to ensure usability and support end-user education
Independently develop Epic educational content and training materials
Recommend and participate in process improvements for education, content tracking, review, and revision
Drive the use of diverse learning methods to meet adult learning needs and clinical system education requirements
Take ownership of tasks with urgency and drive them to completion
Proactively identify what needs to be done and take initiative
Communicate issues and roadblocks to supervisor
Identify appropriate resources for small to medium projects
Collaborate with cross-functional teams and support project communications
Participate in design and leadership meetings for Epic Ambulatory applications
Consult with end users to ensure Epic applications and training align with patient care delivery processes
Network with internal and external experts to adopt best practices
Promote the use of industry tools to enhance efficiency and learning innovation
Stay current through Epic vendor training and other educational opportunities
Conduct and participate in instructional sessions
Apply knowledge to improve skills and performance
Develop and maintain positive internal and external relationships
Motivate others, encourage teamwork, and foster a positive environment
Prepare and deliver oral and written presentations
Support or lead design, development, and implementation of new or enhanced Epic Ambulatory application requests
Manage project plans and documentation for moderately complex projects
Define project scope and coordinate necessary resources
Prioritize, organize, and complete assigned tasks and documentation
Facilitate communication between internal and external stakeholders
Ensure proper integration by working with cross-functional teams
Collaborate with end users to develop and validate requirements for Epic system solutions
Build collaborative relationships with customer groups and stakeholders
Demonstrate advanced troubleshooting and problem-solving skills
Monitor Service Level Agreements and ensure customer-centered support
Provide end-user support through training and creation of advanced Epic educational materials
Promote adoption of change management policies and procedures
Interact with staff across the Medical Center in a professional, collaborative manner
Model outstanding customer service behaviors and maintain CCHMC CARES standards (Courteous, Attentive, Respectful, Enthusiastic, Safe)
Qualification
Required
Bachelor's Degree or equivalent combination of education and experience
2+ years of work experience in a related job discipline
Preferred
Epic Ambulatory Certification (required within 6 months if not already certified)
Additional Epic certifications in Phoenix, Wisdom, or Nurse Triage are highly desirable
Willingness to participate in Production (PRD) Support as part of a rotating on-call model, including: Serving on a core PRD Support team that provides daytime coverage on a rotating weekday schedule (one day per week when assigned). Occasional after-hours on-call support, typically limited to a few times per year
Experience providing production support for Epic applications, including troubleshooting, issue resolution, and coordination with clinical and technical stakeholders
Background in system upgrades, vendor/software integration, and/or interface build
3+ years of Epic build, configuration, or support experience in a healthcare setting
Strong understanding of clinical workflows within ambulatory/outpatient settings
Experience working with providers, nurses, and clinical staff to translate requirements into Epic solutions
Experience in project management and time management, with proven ability to coordinate tasks, resources, and timelines to deliver successful projects
Experience with process improvement initiatives in healthcare IT
Benefits
Medical coverage starting day one of employment.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions
Company
Cincinnati Children's
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions.
10001+ employees
H1B Sponsorship
Cincinnati Children's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (109)
2023 (131)
2022 (124)
2021 (98)
2020 (68)
Funding
Current Stage
Late StageTotal Funding
$15.6MKey Investors
Nestle Purina PetcareNational Institutes of HealthFarmer Family Foundation
2025-12-29Grant
2024-03-12Grant· $2.6M
2023-04-20Grant· $5M
Leadership Team
Tony Johnston
Deputy Chief Information Officer, Vice President and CTO
Recent News
2026-01-09
2025-12-10
2025-12-01
Company data provided by crunchbase