TriStar Greenview Regional Hospital ยท 20 hours ago
Switchboard Operator
Bowling Green, KY
Part-time
Onsite
New Grad, Entry LevelTriStar Greenview Regional Hospital is part of HCA Healthcare, a leading provider of healthcare services. They are seeking a Switchboard Operator responsible for operating the hospital switchboard, directing calls, and coordinating with hospital staff to ensure excellent customer service for patients and visitors.
Health CareHospitalMedicalMedical Device
Responsibilities
Receive and direct all incoming calls to the appropriate party, in a timely and professional manner
Coordinate with Hospital units and staff during visitation times while providing excellent customer service to all employees, visitors, physicians, patients and referral sources
Coordinate with RESPOND on individuals presenting for assessments and entering information into the EMTALA log and also on calls and/or regarding potential concerns for customers waiting to be assessed and/or admitted
Assist in any possible way with customer/patient/family needs during phone call and visitation times as well as for those waiting to be seen by hospital staff for any reason
Coordinate with business office meal ticket monies, safe entries and removals, mail distribution, and vehicle sign ins/outs
Qualification
Required
High School Diploma or GED required
Preferred
PBX/Customer Service Experience preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Company
TriStar Greenview Regional Hospital
TriStar Greenview Regional Hospital provides medical-surgical facility services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Ware
Chief Financial Officer
Company data provided by crunchbase