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Raymond James · 2 weeks ago

Registered Client Service Associate (Tucson, AZ)

Tucson, Arizona - United States

Full-time

Onsite

Mid Level

3+ years exp

Raymond James is a company with over 60 years of experience in the Financial Services industry, seeking a Registered Client Service Associate. This role involves providing high-quality administrative support to financial advisors and clients, handling inquiries, onboarding clients, and managing account information in a fast-paced environment.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings

Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office

Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies

Ensures key client information and documentation is current with firm and industry requirements, rules and regulations

Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received

Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns

Reviews, assesses and responds to all corporate action items and client account alerts

Prepares financial reports, spreadsheets and other materials for client meetings

Inputs orders and rebalances portfolios on behalf of the Financial Advisors

Creates and maintains records and files utilizing Client Relationship Management (CRM) software

Assists Financial Advisors with marketing efforts including seminars and other client-facing events

Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures

Performs other duties and responsibilities as assigned

Qualification

Client Relationship Management (CRM)Securities industry knowledgeExcel proficiencySIE certificationSeries 7 certificationSeries 63/65/66 certificationEffective communicationProblem-solving skillsTime managementCustomer serviceOrganizational skillsTeamwork

Required

High School Diploma or equivalent

One (1) or more years securities industry or related work experience

SIE required provided that an exemption or grandfathering cannot be applied

Series 7 required

Series 63, 65 and/or 66 as required by state

Effective communication skills across multiple platforms (phone, email, in-person, virtual)

Ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment

Ability to work both independently and within a dynamic team environment

Ability to provide a high level of customer service

Ability to analyze problems and establish solutions in a fast-paced environment

Ability to use mathematics sufficient to process account and transaction information

Ability to operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases