City National Bank · 1 day ago
Investment Relationship Officer
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$72K/yr - $115K/yr
2+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focused on providing exceptional client relationships and community engagement. The Investment Relationship Officer will assist Financial Advisors with client support and operational service, ensuring quality service and client retention while managing investment advisory accounts.
BankingFinanceFinancial Services
Responsibilities
Open Investment Advisory Program accounts and work directly with clients, Financial Advisors, CNS Investment Operations and CNB Trust Operations to open, fund, and provide ongoing support and service
Ensure all CIP and KYC requirements are complete
Prepare all new account documents, account transfers (acats), DTC delivery of securities, money movements including cash disbursements and deposits, wires, IRA distributions, and contributions, and all regulatory correspondence
Review daily reporting (i.e., overdrafts, uninvested cash, fee maintenance, etc) and ensure reporting and coding updates when policy and procedures change
Prepare all required SEC 17AC3-4(books and records) documents, letters, and correspondence needed for Program accounts. Complete annual administrative reviews
Review quarterly performance reports, investment objectives, current suitability on file and the Investment Policy statement to assist Financial Advisors to meet SEC requirements for annual investment reviews
Prepare operational reports for CNS Management to assist with the tracking and supervision of the Program accounts
Provide back-up support for client inquiries when Financial Advisors are unavailable and where knowledge of asset allocations and strategies is needed
Develop/Maintain strong working knowledge of IBS Insight, NFS,, SEI, CSS, Galaxy, Salesforce,, and other programs required for the day-to-day administration of client accounts
Interact with bank and CNS personnel as needed and keep Financial Advisors apprised of significant client issues and potential problems
Establish new accounts opened in CNS on the NFS platform, CDARS, and 529Plans. Obtain all required CIP and KYC documentation for all accounts including personal, business (entity), fiduciary, and retirement accounts
Answer incoming operational and sales related phone calls for CNS Brokerage Accounts. Operational calls include tax documents, trade settlements, asset transfers, asset servicing, and client account maintenance
Process money market transfers, fixed income, mutual fund, and equity trades and provide technical support for CNS brokerage clients
Maintain appropriate knowledge of other Bank products and services, particularly those of Wealth Management. Has the ability analyze client needs, identify cross-sell opportunities and make appropriate referrals
Maintain a strong working knowledge of current economic and market events and their impact on various investment vehicles
Comply with and conform to all compliance and regulatory requirements of all regulatory authorities and of City National Securities and the CNS Advisory and Asset Allocation Products
Maintain a proactive commitment to established Bank programs, such as Customer First, Community Reinvestment Act (CRA), and Affirmative Action
Qualification
Required
Two to five years of Client Service or Operational experience at a Broker Dealer or in an investment management environment
FINRA Series 7 and 63 and 65 or 66
Preferred
Bachelor's degree in Business, Finance, or related area or equivalent experience preferred
Two to five years of Client Service or Operational experience at a Broker Dealer
Knowledge of SEC and FINRA rules and regulations
Knowledge of National Financial Systems for brokerage accounts preferred
Knowledge of Equities, Mutual Funds, Fixed Income, IRA's, and 529 Plans preferred
Knowledge of CNS Investment program and products, asset allocation models and strategies
Thorough understanding of systems required for the opening and maintenance of Advisory accounts such as SEI, CSS, IBS Insight, Fasttax, OPR/IAV, Reports 2000, Advent and Infoshare. Knowledge of these systems allows the ongoing creation of ad hoc reports for multiple projects which arise any time there is a policy change or system implementation
Excellent verbal and written communications skills, particularly on the telephone
Excellent interpersonal skills to interact effectively with all levels of business
Ability to multi-task and perform with a high degree of accuracy in a fast-paced, dynamic environment with heavy workloads and high call volumes
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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