Crescent City Schools · 1 day ago
2025-2026 Director of IT
New Orleans, LA
Full-time
Hybrid
Director/ExecutiveCrescent City Schools is a nonprofit Charter Management Organization whose mission is to support and develop open-enrollment charter schools that raise student achievement and prepare students for college. The Director of IT will work closely with leadership and the Data/Technology team to improve staff productivity and student learning through effective technology use and management of IT programs and budget.
Education Management
Responsibilities
Embodying, advocating, and operationalizing the mission, vision, and strategic direction of Crescent City Schools
Developing, implementing, and evaluating IT programs and activities
Coordinating troubleshooting, support, and repair
Overseeing Crescent City School’s technology budget
Managing Crescent City School’s technology team members
Participating in the life of the schools within the network by attending staff meetings and celebrations, and providing support as needed
Researching new and emerging technologies, software and hardware solutions, and grant opportunities
Developing and annually improving technology plans in accordance with needs, evaluations, best practices, and appropriate guidelines
Leading technology teams at the organization and school levels to support and implement the technology plan and school-based technology goals
Managing a variety of software solutions throughout the organization, including but not limited to online testing, visitor management, video surveillance, and food service point of sale
Selecting and managing vendor contracts, including but not limited to end-user support, email, phone, wireless, etc
Maintaining hardware and software inventories, including licensing and securing of software media
Developing and maintaining multi-year budget projections for IT across all CCS schools, programs, and the network office
Assisting School Directors with school-based technology budget creation
Working with the E-Rate program to purchase technology
Installing new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirements
Developing and maintaining installation and configuration procedures, system configuration, and troubleshooting steps
Researching and recommending innovative, and, where possible, automated approaches for system administration tasks
Identifying approaches that leverage our resources and provide cost savings
Contributing to and maintaining system standards
Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and automated scripts
Performing regular security monitoring to identify any possible intrusions
Providing Tier III support to staff; investigate, research, and troubleshoot issues
Creating, changing, and deleting user accounts per request
Repairing and recovering hardware or software failures; coordinating and communicating with impacted staff and tech
Working with cross-functional teams to assess and implement new technologies, tools, and system enhancements to improve efficiency and scalability
Applying OS and other 3rd party software patches and updates regularly; configuring/adding new services as necessary
Maintaining operational, configuration, or other procedures
Performing periodic performance reporting
Maintaining data center environmental and monitoring equipment
Performing ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as required
Qualification
Required
Have a Bachelor's degree (required); Master's degree or equivalent experience is preferred
Have experience building and maintaining networks in an educational environment (required)
Can demonstrate a thorough knowledge of a range of technologies from end-user devices to P2P server/client inter-connectivity (required)
Have the ability to communicate complicated technological information in a clear and concise manner
Have the ability to work effectively with a diverse population of stakeholders
Have a strong service-oriented mindset
Have a strong familiarity with: Configuring and maintaining network equipment in a WAN environment, Google Suite for Education administration and setup, Apple School Manager administration and setup, Windows 7/10/11, Chrome OS, Mac OS, Linux, Microsoft Windows Server, Hard drive imaging and cloning, VOIP and POTs technologies, Surveillance software and camera deployment/solutions, Visitor management systems
Preferred
Master's degree or equivalent experience
Benefits
Fully-paid health insurance
Immediate 4% 401k match
Employer-paid mental health services
Generous leave policies
Company
Crescent City Schools
Established in 2010, Crescent City Schools was founded on the belief that all students deserve great schools.
Founded in 2010
201-500 employees
H1B Sponsorship
Crescent City Schools has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Kate Mehok
CEO
Christopher Hines
Chief Operating Officer
Company data provided by crunchbase