Tufts Medicine · 1 day ago
System Director Advancement Services and Operations
Boston, MA
Full-time
Onsite
Director/Executive
$135K/yr - $172K/yr
8+ years expTufts Medicine is an innovative health system committed to delivering exceptional care. The System Director of Advancement Services and Operations will lead the operational infrastructure for fundraising activities, establishing systems and processes to support a scalable fundraising operation while collaborating with various departments to ensure compliance and alignment with organizational goals.
Health CareHospitalMedical
Responsibilities
Provides visionary leadership in the development of Tufts Medicine’s advancement services infrastructure, creating systems and processes from the ground up to support long-term fundraising goals
Leads, mentors, and manages a growing team within advancement services, fostering a culture of excellence, innovation, and collaboration
Establishes a robust advancement services strategy that aligns with Tufts Medicine’s overall fundraising and philanthropic objectives
Works closely with the Chief Development Officer and senior leadership to inform and guide long-term philanthropic strategy and fundraising priorities
Oversees the creation and maintenance of the central constituent relationship management (CRM) database (e.g., London Automation, Raiser's Edge, Salesforce), ensuring seamless integration with other systems
Implements best practices for data entry, integrity, security, and confidentiality, ensuring compliance with all relevant regulations, including donor privacy standards
Develops data-driven strategies to continually improve the quality of donor and gift data, and support segmentation, moves management, and personalized donor engagement strategies
Builds and manages a streamlined gift processing function, ensuring accurate and timely recording, acknowledgment, and receipting of donations in compliance with IRS regulations
Partners with the finance department to establish efficient reconciliation processes, ensuring accuracy of philanthropic revenue and timely financial reporting
Ensures compliance with donor restrictions, monitoring the use of both restricted and unrestricted funds according to donor intent
Develops and manages systems for reporting and analyzing fundraising performance, including campaign progress, giving trends, and donor engagement
Provides strategic insights to senior leadership, including the CEO, hospital leadership, and board members, through customized reports and presentations
Establishes metrics and performance dashboards that measure the overall success of Tufts Medicine’s fundraising efforts and enable data-driven decision-making
Provides strategic direction for prospect research, including the identification of potential donors, wealth screening, and due diligence efforts to support major gift initiatives
Ensures that moves management activities are accurately tracked within the CRM, facilitating effective pipeline development and donor engagement
Qualification
Required
Bachelor's degree
Eight (8) years of fundraising and/or development experience, while leading a team
Proven expertise in building and leading advancement services or development operations functions within complex organizations
Deep knowledge of fundraising best practices, data governance, donor privacy standards, and IRS regulations related to charitable contributions
Advanced proficiency with CRM and fundraising databases (e.g., Raiser's Edge, Salesforce, Blackbaud CRM) and reporting/visualization tools (e.g., Tableau, Power BI)
Strong financial and analytical skills, including experience with gift processing, reconciliation, and monitoring donor restrictions
Demonstrated ability to translate data into actionable insights, performance dashboards, and strategic recommendations for senior leadership
Exceptional project management and organizational skills, with the ability to design scalable systems and manage multiple priorities in a fast-paced environment
Skilled leader with experience hiring, mentoring, and managing teams; ability to foster a culture of accountability, collaboration, and innovation
Strong collaboration and relationship-building skills, with experience working across finance, IT, legal, and other internal partners
Superior written, verbal, and presentation skills; ability to communicate complex data and operational issues clearly to diverse stakeholders
Strategic thinker with a proven ability to balance vision-setting with hands-on execution in program-building or startup environments
High ethical standards, integrity, and a commitment to donor stewardship and confidentiality
Familiarity with healthcare philanthropy or complex nonprofit environments
Preferred
Master's Degree in Public Health, Communications, Political Science, Business, or related field
Ten (10) years of healthcare fundraising and/or development experience, while leading a team
Experience with fund accounting and IRS laws governing charitable giving
Experience working with complex databases
Experience in data analysis, interpretation, and evaluation of information
Benefits
Comprehensive Total Rewards package that supports your health, financial security, and career growth
Company
Tufts Medicine
Tufts Medicine is a health system offering healthcare services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michael Dandorph
President and CEO
Andrew DeVoe
EVP & CFO
Recent News
2025-08-17
Company data provided by crunchbase