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SKYPAD · 9 hours ago

Account Coordinator

New York, NY

Full-time

Onsite

Entry Level

$60K/yr - $70K/yr

2+ years exp

SKYPAD is a leading B2B SaaS platform that supports collaboration between top brands and retailers. The Enterprise Account Coordinator will assist the Enterprise team with client needs, manage deliverables, and ensure effective communication across teams.

AnalyticsB2BBig DataData IntegrationData VisualizationPredictive AnalyticsRetailRetail TechnologySalesSoftware

Growth Opportunities

Hiring Manager

Joseph Cassidy

Responsibilities

Manage the full cycle of Data Audit Reports that are sent and reviewed with clients on a quarterly basis (4x a year)

Assist Director and Account Managers in responding to client inquiries and providing timely updates

Track deadlines, client deliverables, and internal workflows to ensure projects stay on schedule

Log all client opportunities in internal database and take detailed notes in client meetings for recap emails

Coordinate with production, marketing, and business analyst teams as needed

Update internal systems and documentation, schedule meetings, and assist Account Managers in creating contracts for clients

Qualification

ExcelAccount managementB2B SaaS experienceCustomer successRetail mathFashion industry knowledgeCommunication skillsProblem-solvingTeam collaboration

Required

Excellent written and verbal communication skills

Proven competency of intermediate-to-advanced Excel skills required

Proactive, detail-oriented, and a problem-solving mindset

Ability to work collaboratively in a team

Demonstrated ability to work well under tight deadlines and pressure without compromising standards

Preferred

Four-year Degree, preferably in Business, Fashion Management, or Marketing

2+ years of experience in account management, customer success, or client-facing work

Preferred 1-2 years of experience in B2B SaaS/Software Sales, e-commerce, retail, and/or technology solutions

Proven success in managing internal and external relationships

Proven ability to comprehend basic retail math and utilize intermediate-to-advanced excel skills across daily activities

Fashion or consumer products industry knowledge preferred

Benefits

Medical insurance

Vision insurance

Dental insurance

401(k)

Company

SKYPAD

SKYPAD, by Sky IT Group, is a leading business-to-business (B2B) multi-channel performance analytics and reporting platform designed to revolutionize how wholesale Brands and multi-brand Retailers manage and optimize their sales and inventory data.

Founded in 2000

New York, New York, USA

51-200 employees