Symetria Recovery · 3 weeks ago
Business Development Representative - Des Plaines
Symetria Recovery is the #1 outpatient rehab in Illinois and Texas, providing comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment. The Business Development Representative will develop and implement marketing strategies to identify patient referrals and enhance the organization's outreach and reputation in the community.
Hospital & Health Care
Responsibilities
Responsible for developing and implementing marketing and sales strategies to identify prospective targets or sources of patient referrals within the independent physician and therapist offices, hospitals, healthcare agencies segment, community organizations, labor trusts, local government, associations, universities, and other area businesses
Assist in the development and execution of strategic plans aimed at increasing referrals and awareness to Symetria’s outpatient and medication assisted treatment (MAT) facilities, while promoting Symetria’s services and reputation in a professional manner
Act as liaison between internal departments (admissions center, clinics, senior management team, etc.) and professional external relationships (hospitals, employers, medical/clinical providers, etc.) and ensure all stakeholders are provided exceptional customer service
Work closely with clinic Program Directors on strategy and execution of targeted marketing campaigns
Research and analyze industry trends, preferences, and needs; utilize analysis for segment targeting and prioritization
Partner with the digital marketing team to design and implement marketing and sales campaigns for strategically identified potential referral partners
Build and foster relationships that advance the reach of Symetria and create additional networking opportunities
Plan and organize promotional activities to enhance professional engagement with strategic and target relationships
Document all prospects, contacts, accounts, and activity in KIPU, Customer Relationship Manager (CRM) software platform
Meet or exceed established activity and performance metrics
Meet with direct manager (Director of Clinical Outreach) on a regular basis, as determined by director, to discuss performance, complete account reviews, complete training and coaching, and evolve strategy of account targeting
Complete all other relevant duties as assigned
Required to travel to various locations within a defined territory to initiate contact, develop and manage relationships, and maximize appropriate inbound referrals. This is a performance and metrics driven role
Qualification
Required
Personal or professional knowledge of behavioral health, addiction treatment, and/or medication assisted treatment
Minimum of 5-7 years outside sales/marketing experience in healthcare or other professional services
Experience working in a high performance, metric driven environment
Clinical experience and working knowledge of clinical settings
Strong relationship building, communication, and presentation skills
Ability to work through complex challenges and navigate ambiguous relationship dynamics
Strength communicating with employees from all levels of an organization, from front desk personnel to mid-level managers to executives
Possess exceptional verbal and written communication skills, including but not limited to accurate and timely reporting, documentation of activities, response to emails, phone calls or other messages
Computer proficiency, social media knowledge, and ability to utilize all forms of technology
Possess and demonstrate strong attention to detail
Must be willing to adhere to all organization compliance policies and procedures as written or verbally communicated
Extensive day travel may be necessary
Must also have reliable automobile with adequate insurance and a current driver's license
Must be motivated and able to work with minimal supervision
Must maintain and protect all company provided equipment
Preferred
Experience interfacing with medical and clinical providers
Experience using virtual meeting tools (Microsoft Teams, Zoom, Google Meet, etc.)
Benefits
Medical, dental, and vision insurance for you and your family
401(k) with company match
Life insurance
Pet insurance
CEU reimbursement and paid time for continuing education
Licensure fee reimbursement
Paid vacation and sick time
Closed and paid major holidays
Company
Symetria Recovery
Symetria Recovery® is an innovative network of outpatient treatment centers for opioid dependency with experts who are passionately committed to providing evidence-based treatment that addresses the whole person, not just the addictive behavior.