Publicis Groupe · 1 day ago
Program Manager, Client Health
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $140K/yr
8+ years expPublicis Groupe is the third largest communications group in the world, and they are seeking a Program Manager for Client Health. This role focuses on the stewardship, enhancement, and expansion of the client health program, ensuring program excellence and fostering collaboration across diverse teams and stakeholders.
AdvertisingMarketingPublic Relations
Responsibilities
Program Maintenance & Enhancement: Oversee ongoing management and continuous improvement of the program, ensuring it remains aligned with organizational goals
Account Stewardship: Provide tailored support to partners, addressing unique needs and ensuring effective resolution of issues; serve as a key point of contact for stakpartnerscilitating regular updates, training sessions, and feedback loops
Regional Participation: Drive initiatives to broaden program participation across all regions, fostering engagement and adoption among diverse teams and partners
Reporting Solutions: Lead the implementation and optimization of new reporting tools and dashboards, ensuring timely, accurate, and actionable insights for customers
Insights Powered by Technology: Use advanced platforms and analytics to improve the depth and quality of client health insights, supporting data-driven decision-making
Communications Excellence: Refine and standardize internal and external communications related to the program, ensuring clarity, consistency, and impact
Governance & Compliance: Maintain rigorous governance of the program, ensuring ongoing compliance with established protocols and standards
Risk Management: Proactively identify and raise risks or issues, collaborating with the Program Director and solution providers to resolve challenges efficiently
CRM Database Management: Ensure the accuracy and integrity of CRM data, partnering with Epsilon and other teams to support communications and program delivery
Partnership Development: Cultivate strong partnerships across the Groupe, collaborating to mine, conceptualize, and deliver insights to key clients
Qualification
Required
8 - 10 years' experience in an operations role at a global marketing organization
Successfully demonstrated ability in leading large enterprise initiatives to completion
Deep enthusiasm and passion for strengthening how Publicis Groupe can better deliver on client needs in an ever-changing world
Experience working with a multitude of partners and agencies across a large holding company role a plus
Preferred
Demonstrated experience in program management, with a focus on ongoing improvement and partner engagement
Expertise in change management and driving organizational adoption of new processes and technologies
Exceptional communication and interpersonal skills, with the ability to influence and engage at all levels
Proficiency in CRM databases, reporting platforms (e.g., Power BI), and AI tools
Strong analytical skills, with the ability to translate complex data into actionable insights
Ability to thrive in a dynamic, fast-paced environment and manage competing priorities
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Publicis Groupe
Publicis Groupe is a digital and interactive communication services provider.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.43B2025-06-04Post Ipo Debt· $1.43B
1999-04-01IPO
Leadership Team
Jane Lin-Baden
Managing Partner APAC & CEO North Asia (Greater China, Japan, Korea)
Monica Gadsby
Chief Executive Officer, Publicis One Latin America
Recent News
2026-01-06
2025-12-22
2025-12-17
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