Hyster-Yale Materials Handling · 4 weeks ago
Service Solutions Sales Manager
Hyster-Yale Materials Handling, Inc. is a world-class manufacturer of industrial lift trucks, and they are seeking a Service Solutions Sales Manager. This field-based position involves extensive travel to engage with Major Account customers, drive pipeline growth, and implement sales strategies to meet annual operating goals.
IndustrialManufacturingProduct DesignWholesale
Responsibilities
Travel: You will travel 75% of the time, engaging extensively with our Major Account customers
Drive Pipeline Growth: Identify and pursue target accounts, maintaining a robust flow of qualified opportunities in the CRM and providing regular forecasts
Strategic Account Planning: Develop and execute sales plans tailored to customer needs, collaborating with National Accounts and utilizing Salesforce for account development
Deliver Revenue and Value: Implement sales strategies to meet annual operating plan goals, including conducting C-level discovery meetings to understand and address customer service program expectations
Conduct Site Surveys and Respond to RFPs: Complete fleet application surveys to support RFP submissions and generate timely, comprehensive proposals with full pricing and recommendations
Ensure Customer Satisfaction and Competitive Solutions: Communicate customer expectations clearly, design service solutions that meet profitability guidelines, and differentiate offerings by quality, scope, and pricing
Qualification
Required
Bachelor's in Business
At least 7 years' relevant business experience
Minimum 3 years of experience in industrial equipment or materials handling sectors
At least 3 years of direct experience in fleet management principles
Proven success in solution-based selling, pipeline management, and negotiating complex service contracts
Exceptional ability to present solutions and value to stakeholders at all levels, including C-suite executives
Strong customer service orientation and persuasive communication skills
Ability to assess customer operations, identify improvement opportunities, and develop tailored solutions that drive measurable results
Advanced PC skills with expertise in Microsoft Word, Excel, PowerPoint, and CRM platforms (such as Salesforce)
Preferred
MBA a plus
Benefits
Competitive pay
Tuition reimbursement
Supportive work environment
Hybrid work option
Opportunities for growth and development
Paid time off
Medical, dental, vision, and life insurance
Employer-sponsored profit sharing
401(k)
Company
Hyster-Yale Materials Handling
Hyster-Yale is a leading globally integrated designer, engineer, manufacturer, seller and servicer
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-10-01IPO
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