Travelers · 1 day ago
Director, Agile Product Owner - AI Assistant Products (Agency Lifecycle M
Hartford, CT
Full-time
Onsite
Mid Level
$120K/yr - $199K/yr
3+ years expTravelers is a leading property casualty insurer with a commitment to innovation and collaboration. The Director, Agile Product Owner will define the vision and roadmap for AI-powered assistant technologies, collaborating with stakeholders to deliver solutions that streamline operations for independent insurance agents.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed
Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed
Translate business strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members
Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria
Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value
Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions
Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance
Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement
Partner with key leaders and peers across to determine resources required to achieve defined business outcomes
Share best practices across teams to ensure alignment and consistency in ways of working within a value stream
Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization
May manage Agile Product Owners
Perform other duties as assigned
Qualification
Required
Bachelors Degree
Proven product leadership experience with AI assistants, conversational AI, chatbots, or intelligent automation solutions deployed at enterprise scale
Successfully delivered AI-powered products that measurably improved user experience and operational efficiency
Experience influencing across organizational boundaries, translate technical capabilities into business value, and thrive in complex, matrixed environments
Experience in insurance is valuable but we place highest value on the ability to learn domain knowledge and drive impactful results
Two years of experience in Agile product management
Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.)
Three years of experience articulating and translating business strategy, product vision, and analysis for a product
Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment
Infuse Agile principles, practices and methodologies to achieve team success
Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team
Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy
Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team
Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience
Collaboration: Expertise working with others in a cross-functional multi-team environment
Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development
Three years of work experience in related field
Three years of experience motivating/influencing teams
Benefits
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-03
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2025-11-26
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