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BDA, LLC · 3 weeks ago

Account Manager, Client Growth (Branded Merchandise)

United States

Full-time

Remote

Mid Level

$70K/yr - $82K/yr

3+ years exp

BDA is a top global Merchandise Agency known for its entrepreneurial spirit and ambitious team. As an Account Manager, you will build and maintain strong relationships with clients, understand their needs, and ensure the successful execution of merchandise solutions to contribute to BDA's growth.

AdvertisingBrand MarketingSporting Goods

Responsibilities

Develop and nurture long-term relationships with existing clients

Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally

Understand clients’ promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions

Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image

Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations

Understand BDA business units and services to evaluate and Identify opportunities to upsell or cross-sell additional products, programs or services to existing clients

Create compelling proposals & presentations that showcase the value of our products and services

Develop proactive strategy, presentation and pitches for client opportunities

Prepare accurate and competitive quotes for clients based on their requirements

Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams

Coordinate and collaborate with client service coordinators, production associates, and other cross functional teams (design, logistics, purchasing etc) to deliver on spec and on time

Monitor client satisfaction and address any issues to ensure a high level of customer retention

Conduct post-order follow ups to gather feedback and assess the success of the promotional project/program

Meet and exceed assigned sales targets and contribute to BDA’s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals

Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge

Manage contact and opportunity database and execute strategic account plans

Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies

Qualification

Sales experienceAccount managementPromotional products knowledgeCRM software proficiencyMS Office proficiencyCreativityOrganizational skillsInterpersonal skillsNegotiation skillsProblem-solving skills

Required

3+ years proven experience in sales, account management, or a customer facing role

Proven track record of increasing sales and business opportunities through client development

Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint)

Proficiency in using CRM software and other relevant tools for sales and order management

Preferred

Experience in Promotional Products or Merchandising Industry highly preferred

Experience in the Hotel /Casino/ Hospitality industry preferred

Salesforce preferred

Benefits

Robust PTO

Vacation

A paid volunteer day

Holidays

Summer Fridays

Benefits

Medical

Dental

Vision

Life

AD&D insurance

401k

Tuition reimbursement

Mental health and financial wellness programs

Professional development opportunities including tuition reimbursement

Company

BDA, LLC

Glassdoor3.3

Bensussen Deutsch & Associates, LLC (BDA) is a global Merchandise Agency™ providing customized marketing, branded merchandise, e-commerce, and fulfillment solutions for iconic sports organizations, entertainment properties and Fortune 1000 enterprises.

Founded in 1984

Woodinville, Washington, USA

1001-5000 employees