National Account Manager jobs in United States
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CARFAX · 2 hours ago

National Account Manager

positionChicago, IL
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
date10+ years exp

CARFAX is a company focused on helping consumers make informed decisions about used cars. The National Account Manager will build strong relationships with corporate dealership customers and serve as the primary point of contact for large dealer groups, ensuring exceptional customer service and business development opportunities.

Automotive
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Work & Life Balance

Responsibilities

Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Cultivate new business development opportunities
Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
Review and analyze customer performance data and metrics
Manage all phases of new onboarding: implementation, deliverables, training
Respond rapidly to customer needs and provide exceptional levels of customer service

Qualification

Automotive account managementCorporate relationship developmentValue creationDealer management softwareStrategic thinkingProblem solvingCustomer experience focusCollaborationAttention to detail

Required

10 + years of automotive account management experience
Demonstrated ability in developing relationships at the corporate level within top dealer groups
Must be a strong collaborator, and have demonstrated ability in developing relationships internally
Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
Proven ability in value creation and account planning
Ability to run an agenda driven meeting either virtually or in person
A focus on a great customer experience and attention to detail in ongoing account management efforts
Must be a strategic thinker and problem solver

Preferred

Knowledge of dealer management software systems (plus)

Benefits

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces

Company

CARFAX

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Glassdoor3.7
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CARFAX provides vehicle history for used car buyers, sellers, and the automotive industry.
dateFounded in 1986
location
Centreville, Virginia, USA
people-size1001-5000 employees
web-link
https://www.carfax.com/

Funding

Current Stage
Late Stage

Leadership Team

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Bill Eager
Chief Executive Officer
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Nakul Goyal
Vice President of Growth
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Recent News

PR Newswire
CARFAX: Highest Used Car Prices In 18 Months - Some Older Models Close in Price To New Models
2025-11-04
EIN Presswire
Kenect and CARFAX Launch Partnership to Accelerate Dealer Reputation Growth
2025-10-09
PR Newswire
CARFAX: EV and Hybrid Sales Surge as Federal Tax Credit Nears End
2025-09-25
Company data provided by crunchbase