Sun Glow Window Covering Products of Canada LTD ยท 3 weeks ago
Customer Service Representative / Installation Coordinator
Lake Oswego, OR
Full-time
Onsite
Entry, Mid Level
$23/hr - $28/hr
2+ years expSun Glow Inc. has been serving communities in the Portland area since 1972, providing residential and commercial HVAC services. They are currently seeking a Customer Service Representative / Installation Coordinator to manage scheduling of installations, coordinate communication among various parties, and oversee sales appointments and internal marketing efforts.
Consumer GoodsFurnitureHome DecorHome RenovationInterior DesignManufacturing
Responsibilities
Coordinate day-to-day scheduling of installations with the Install Manager
Ensure all job packets are ready for installation
Responsible for the creation of salesinstall packets, contacting customers regarding scheduling issues, and scheduling subcontractors, permits, and inspections
Responsible for coordinating communication between installers, Install Manager, customers, vendors, and the office
Schedule all sales appointments using a sales lead sheet, daily tracking of sales leads in the sales performance report, and oversee internal marketing- neighborhood, existing, and referral programs
Complete all happy calls for sales appointments and installations
Qualification
Required
2+ years working in a busy office setting with similar job duties
Project coordination or similar experience is highly desired
Proficient in Word, Outlook, Excel
Prior experience working with a multi-line phone system
Preferred
Familiarity with GPS or mapping software desired
Benefits
100% medical insurance coverage for the employee
100% dental insurance coverage for the employee
100% vision insurance coverage for the employee
401K with a 4% company match
2 weeks of paid vacation starts accruing on day one but is available for use after 90 days
7 paid holidays
40 HRS sick time accrued per year
Company take-home vehicle
Company
Sun Glow Window Covering Products of Canada LTD
Since 1983, Sun Glow Window Covering Products of Canada Ltd.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase