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Leidos · 3 weeks ago

Enterprise Monitoring Tool Engineer

Chantilly, VA

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $195K/yr

8+ years exp

Leidos is a company that delivers innovative solutions through the efforts of diverse and talented people dedicated to customer success. They are seeking an Enterprise Monitoring Tool Engineer to provide SME support, manage integrations, and ensure the performance of enterprise monitoring tools within the Digital Modernization Sector.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide SME support and guidance to junior administrators and operators that support the daily operations, health, and performance of the OpenText Operations Bridge Manager (OBM) environment (comparable on-prem tool experience accepted)

Design, install, configure, and upgrade on-prem enterprise monitoring tool and related components (OBM). This requires strong proficiency in Linux (Red Hat Enterprise Linux - RHEL)

Configure and manage integrations between enterprise monitoring tool (OBM) and other critical IT Service Management (ITSM) tools such as OpenText NNMi, and third-party tools like ServiceNow using connectors and custom adapters

Customize and configure monitoring solutions using management templates, aspects, and policy templates for various applications and infrastructure domains

Manage the central event console, configure event processing, and tune event correlation rules to reduce noise and accelerate root cause identification

Provide SME support and guidance to junior administrators and operators that onboard users, manage roles and permissions, and configure access to the OBM console and dashboards

Provide hands-on software troubleshooting and coordinate with application, infrastructure, OS, and network teams to resolve complex issues

Create and maintain technical documentation, including solution designs, standard operating procedures (SOPs), and user guides

Qualification

OpenText Operations Bridge ManagerLinux (RHEL)Enterprise Event MonitoringScripting SkillsDatabase ExpertiseContainer TechnologyNetworking FundamentalsWindows OS ProficiencyProblem-Solving

Required

Required Clearance: TS/SCI with specific poly

Candidate must have 12 years of experience that can be a combination of work history and education. This equates to a BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain

Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2

Enterprise Event Monitoring Expertise: Design, installation, and configuration experience for on-premises tools that provide centralized, single pane of glass for monitoring, correlating, and managing IT events and performance across hybrid environments. This role is for OpenText (formerly Micro Focus) Operations Bridge Manager (OBM), though comparable admin experience with on-premises enterprise monitoring tools would be applicable (Ex. Splunk, Nagios, BMC Helix Operations Management, Solarwinds)

Operating Systems Proficiency: Strong working knowledge and experience installing, upgrading, and maintaining software in a Linux (RHEL) environment

Problem-Solving: Strong experience and orientation towards effective technical problem-solving, with communication skills that enable successful resolution

Networking Fundamentals: Willingness to learn basic networking concepts, including TCP/IP, SSL/TLS, firewalls, and proxy servers (if not already known)

Container Technology: Willingness to learn containerization and orchestration technologies like Docker and Kubernetes (if not already experienced)