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Perkins Eastman · 23 hours ago

IT Client Service Specialist Intern

Seattle, WA

Internship

Hybrid

Intern

$20/hr - $22/hr

Perkins Eastman is a global design firm specializing in the built environment. The IT Client Service Specialist Intern role focuses on providing customer service and technical support for IT operations, collaborating with various teams to enhance technology project design and implementation.

ArchitectureGraphic Design

H1B Sponsor Likely

Responsibilities

Support the IT team in maintaining hardware, software, and other systems

Assist with troubleshooting issues and provide technical support

Organize and maintain IT resources

Basic problem-solving including use of remote management systems

Professional-level verbal and written communication including communicating effectively with audiences of varying levels of technical understanding

Ability and desire to capture, produce and maintain accurate technical documentation

Excellent interpersonal, team-oriented skills. Reliable and responsible

Committed to enforcing all IT policies, including support of system procedures

Must be innovative and take initiative. Strong attention to detail and accuracy

Desire to identify and drive resolution of systemic technical issues: identify and develop opportunities for improvement

Qualification

Windows Server 2016Windows 10/11Technical SupportJavaJavaScriptHTML/DHTMLMicrosoft Office SuiteTelephony SystemsMobile TechnologyInterpersonal SkillsTeamworkAttention to DetailProblem-SolvingCommunication Skills

Required

Education: Computer Science, Information Technology, or Management Information Systems major

Support the IT team in maintaining hardware, software, and other systems

Assist with troubleshooting issues and provide technical support

Organize and maintain IT resources

Basic problem-solving including use of remote management systems

Professional-level verbal and written communication including communicating effectively with audiences of varying levels of technical understanding

Ability and desire to capture, produce and maintain accurate technical documentation

Excellent interpersonal, team-oriented skills. Reliable and responsible

Committed to enforcing all IT policies, including support of system procedures

Must be innovative and take initiative. Strong attention to detail and accuracy

Desire to identify and drive resolution of systemic technical issues: identify and develop opportunities for improvement

Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching

Ability to perform consistent daily work on a computer

Travel is not typically required but may be necessary in support of regional or site-based offices

Must be accessible by mobile phone during and outside of business hours for occasional support emergencies

Must be willing and able to respond quickly to emergency support situations. Occasional weekend or off-hours work may be required

Preferred

Background supporting both Windows and Apple personal computing environments

Basic support with Server/Workstation (Windows Server 2016/R2, Windows 10/11)

Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite is a plus

Mobile Technology (smartphones, laptops, tablet/iPad, etc.)

Telephony (Desktop & Conference Room Analog, Digital, VoIP systems and solutions)

Business Applications (MS Office, Adobe Creative Suite, etc.)

AEC Applications (AutoCAD, Revit, 3ds Max, Rhino, Sketchup, Newforma, etc.) a plus

Scripting and Basic Web Development is a plus

Benefits

Gain hands-on experience in an IT position

Shadowing and training experiences with knowledgeable professionals

Opportunity to attend networking events and company meetings

Flexible schedule for students

Compensation available

Company

Perkins Eastman

Glassdoor3.6

Perkins Eastman is an international architecture, interior design, urban design, planning, landscape architecture, graphic design projects.

Founded in 1981

New York, New York, USA

1001-5000 employees

http://www.perkinseastman.com

H1B Sponsorship

Perkins Eastman has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (2)