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Davidson College · 3 weeks ago

Assistant Director of Human Resources, Benefits

209 Ridge Road, Davidson, NC, 28035, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Davidson College is seeking an Assistant Director of Human Resources – Benefits to oversee the strategic administration and compliance of employee benefits programs. The role involves managing benefit offerings, vendor partnerships, and ensuring regulatory compliance while providing exceptional customer service to employees.

EdTechEducationHigher Education

Senior Management

Responsibilities

Partner with benefit consultants to provide strategic direction and long-term planning for the College’s benefits programs to ensure alignment with institutional goals, employees needs and financial sustainability

Monitor emerging trends, legislative changes, and best practices in employee benefits to proactively recommend program enhancements or policy adjustments

Collaborate with the CHRO and Director of Total Rewards and Compensation to help evaluate and evolve the benefits strategy as part of the overall Total Rewards philosophy

Lead the annual open enrollment process from planning through execution, ensuring timelines, compliance, and employee satisfaction

Communicate plan options and any benefit changes clearly and effectively to employees, leveraging multiple communication platforms

Create and distribute user-friendly educational materials, presentations, and FAQs to enhance employee understanding and engagement

Oversee accurate processing, reconciliation, and timely payment of all benefit vendor invoices

Manage bi-weekly submission of retirement plan eligibility and contribution data

Act as the primary liaison with benefit vendors, brokers, and consultants, ensuring service quality, data integrity, and strong collaborative partnerships

Collaborate with external benefit consultants regarding our service agreements, rates, and renewals in alignment with institutional goals and budget considerations

Benchmark benefit plans against industry standards and peer institutions; recommend enhancements to ensure competitiveness and value

Administer benefits changes for qualifying life events, ensuring compliance with plan documents and federal/state regulations

Provide compassionate and responsive guidance to employees navigating life changes

Manage all employee leave programs (FMLA, short-term disability, state-specific leaves), ensuring policy compliance and seamless coordination with managers

Maintain accurate and confidential records; generate reports on leave trends and utilization

Ensure compliance with the Americans with Disabilities Act (ADA) by coordinating the interactive process and implementing reasonable accommodations

Manage workers' compensation claims in collaboration with external carriers; support employees throughout recovery and return-to-work efforts

Maintain compliance documentation and communication in a sensitive, confidential, and employee-centered manner

Oversee the administration of 403(b) and other retirement programs, including phased retirement options and retiree medical coverage

Provide pre- and post-retirement guidance to employees; determine retiree eligibility in alignment with the college’s policy

Ensure full compliance with ERISA, IRS, and DOL regulations; support annual 403(b) audit preparation and non-discrimination testing for 403(b) and FSA plans

Ensure all benefit programs comply with applicable federal and state laws including COBRA, HIPAA, ACA, and others

Maintain accurate, organized, and secure benefits documentation and policies

Conduct periodic internal audits of benefits records and processes to ensure accuracy and readiness for external audits

Design and deliver employee education sessions and benefit orientations; support the ongoing development of benefit resources and training materials

Lead and organize wellness initiatives and health-related campus events (e.g., flu clinics, mammogram bus, wellness fairs)

Serve as a key member and staff liaison for the Retirement Committee

Serve as the primary point of contact for employee inquiries regarding health, wellness, retirement, and other benefit programs

Provide timely and accurate responses to questions about eligibility, enrollment, coverage, claims, and plan changes

Resolve complex benefits issues with empathy and discretion, working closely with employees, vendors, and HR partners

Ensure a high level of employee satisfaction by delivering consistent, professional, and confidential support

Collaborate with the Director of Compensation and Total Rewards on the development and distribution of Total Compensation Statements

Support the annual merit increase process with data validation and communications related to benefit impact

Qualification

Employee benefits administrationCompliance with benefits lawsHRIS proficiencyBenefits data analysisCustomer service mindsetAnalytical skillsRelevant certificationAttention to detailEmotional intelligenceOrganizational skillsWritten communicationVerbal communication