CSI Group · 4 weeks ago
People Operations Associate
CSI Group is a company focused on enhancing employee experiences through effective People operations. The People Operations Associate will support core processes across the employee lifecycle, including recruiting, onboarding, and compliance, while ensuring a positive experience for candidates and employees alike.
Responsibilities
Support full cycle recruiting coordination for open roles across CSI Group
Post job openings, manage applicant flow, and maintain candidate records in the ATS/HRIS
Coordinate interviews, schedules, and communications with candidates and hiring managers
Assist with offer preparation, background checks, and pre-employment processes
Help ensure a positive, professional candidate experience from application through onboarding
Support all stages of the employee lifecycle including onboarding, job changes, and offboarding
Assist with delivering a consistent onboarding experience across all CSI Group entities
Maintain accurate employee records and documentation in BambooHR and related systems
Prepare employment documents including offer letters, promotions, and job change communications
Assist with day-to-day administration of People systems including BambooHR, Trainual, and other People tools
Help audit employee data to ensure accuracy, compliance, and reporting integrity
Support documentation and maintenance of SOPs and People Team workflows
Assist with reporting and data requests related to headcount, recruiting activity, turnover, and people metrics
Support bi-weekly payroll processing in partnership with Finance and external payroll providers
Assist with reviewing payroll data including new hires, terminations, compensation changes, bonuses, and deductions
Serve as a first point of contact for employee payroll and benefits questions, escalating as needed
Support benefits administration tasks including enrollments, changes, and employee communications
Assist with open enrollment preparation and employee education
Support compliance efforts related to employment laws, audits, and internal controls
Act as a point of contact for employee questions related to policies, benefits, and People processes
Support employee engagement initiatives, recognition programs, and internal communications
Help reinforce CSI Group’s CAPTAG values through consistent People practices
Assist with planning and execution of Town Halls, company events, and People Team initiatives
Support People-related activities tied to acquisitions and new office integrations
Partner cross-functionally with Finance, Operations, IT, and Marketing to ensure aligned execution
Contribute to continuous improvement initiatives as CSI Group continues to scale
Qualification
Required
Bachelor's degree, preferably in Human Resources or related field
1 plus years of experience in HR, recruiting coordination, People Operations, or a related role
Prior experience supporting recruiting, payroll, and benefits administration required
Strong organizational skills and attention to detail
Clear written and verbal communication skills
Ability to manage sensitive and confidential information with discretion
Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred
Experience working with HR systems; BambooHR experience strongly preferred
Company
CSI Group
CSI Group | Simplifying Financial Security for America’s Middle Class.
Funding
Current Stage
Growth StageCompany data provided by crunchbase