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SMU Dedman School of Law · 3 weeks ago

Director of Reporting and Analytics (HR title: Dir, Data Analytics)

USA-TX-Dallas

Full-time

Onsite

Director/Executive

7+ years exp

SMU Dedman School of Law is a prestigious university that values research excellence and innovative programs. The Director of Reporting and Analytics will lead the strategic vision and execution of reporting and analytics functions, managing a team to ensure data integrity and empower data-driven decision-making across the Development and External Affairs division.

EducationUniversities

Responsibilities

Leads, mentors, and develops the team of three analytics professionals. This involves setting clear performance expectations, prioritizing and assigning workloads, and fostering a collaborative environment. This leader's guidance is key to guiding the team through the CRM conversion and empowering them to become experts in the new toolset

Owns the technical vision and strategic roadmap for the reporting team. This includes evaluating and guiding the use of the entire reporting suite (Salesforce, CRMA, Tableau, and Apsona) to ensure SMU is maximizing its investment. Creates and enforces standards, processes, and structured governance for query tools like Workbench to ensure consistency and accuracy

Serves as the primary analytics partner and consultant for key stakeholders for Development and External Affairs (DEA) and campus partners. Proactively meets with partners to understand their business goals, translating those goals into technical specifications, and managing the intake process for all new data, report and dashboard requests

Leads the creation of SMU's essential reports during and following the Salesforce conversion. Manages the entire development lifecycle from scoping and design to build, testing, and deployment ensuring that new data requests and reports are accurate, efficient, and provide enhanced insights. Ensures colleagues understand business decisions and logic behind reporting models

Oversees the team's operational output, ensuring the timely and accurate fulfillment of ad-hoc data requests, such as mailing lists and metrics. A critical component of this function is designing, implementing, and enforcing a robust quality assurance (QA) process for all data outputs to guarantee data integrity and build stakeholder trust

Partners closely with the Advancement Applications and Technology Services team to inform and advise on the advancement data architecture, especially within Salesforce. This includes providing an analytics perspective on data flows, object relationships, and the impact of integrations with other third-party solutions to ensure data is structured for optimal reporting and analysis. Other duties as assigned

Occasional travel for professional conferences, speaking engagements, and/or site visits is required

Qualification

SalesforceData analysis toolsBusiness intelligence toolsProcess improvementProject managementPublic speakingData governance knowledgeInterpersonal skillsVerbal communicationWritten communicationProblem-solvingOrganizational skillsPresentation skills

Required

Bachelor's degree is required

A minimum of seven years of work experience is required

Experience managing multiple direct reports in a fast-paced, deadline oriented environment is also required

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies

Candidate must demonstrate strong written communication skills

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions

Candidate must have strong organizational, planning, and time management skills

Candidate must have strong public speaking and presentation skills necessary to drive adoption of data-driven practices and deliver actionable insights from analytics projects

Candidate must demonstrate knowledge of data governance standards and relevant regulation, particularly in regard to personally identifiable information (PII)

Candidate must have substantial experience in the management of large scale non-profit CRM software, data analysis tools, and automated business intelligence tools