Network Operations Associate/ Manager jobs in United States
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MassChallenge · 1 month ago

Network Operations Associate/ Manager

positionBoston, MA
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$60K/yr - $75K/yr
date2+ years exp

MassChallenge is the global network for innovators who are working to solve massive challenges. They are seeking a Network Operations Associate/Manager to run the operational engine behind their ecosystem, focusing on HubSpot CRM operations and program-related platforms to ensure effective stakeholder journeys.

FinanceFinancial ServicesSocial EntrepreneurshipSocial Impact
Hiring Manager
Britt Walsh, SHRM-CP
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Responsibilities

Own HubSpot CRM operations for Community segments (experts, value-exchange partners, alumni, founders, VIP ecosystem contacts)
Maintain segmentation, lifecycle stages, workflows, sequences, dashboards, and data hygiene
Operate Circle/The Hub spaces and troubleshoot for priority communities
Execute expert (judge/mentor) lifecycle workflows end-to-end, including support for active judging rounds
Maintain automated intake and lifecycle hygiene for value-exchange partners
Run monthly data/automation QA and continuously improve systems to reduce manual work and improve stakeholder experience

Qualification

HubSpot CRMCommunity platformsData hygieneAutomation comfortClear communicationCollaborationDetail-oriented

Required

2+ years in operations, CRM/community ops, program ops, or similar
Strong HubSpot experience (or ability to ramp quickly) and comfort with community platforms like Circle
Detail-oriented, process-driven, and reliable under program deadlines
Great collaborator across Programs, Marketing, and Partnership teams
Clear, professional communicator with a service mindset

Preferred

HubSpot certification
Experience with volunteer/expert networks or partner lifecycles
Automation/reporting comfort

Benefits

Excellent benefits
Supportive working environment

Company

MassChallenge

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MassChallenge is a global non-profit organization that supports startups through accelerator programs.
dateFounded in 2009
location
Boston, Massachusetts, USA
people-size51-200 employees
web-link
https://masschallenge.org

Funding

Current Stage
Growth Stage
Total Funding
$0.05M
Key Investors
National Science Foundation
2013-09-19Grant· $0.05M

Leadership Team

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Cait Brumme
Chief Executive Officer
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Michelle Williams
Vice President | Head of Texas Strategy
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