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Cristcot · 3 weeks ago

Senior Manager, Commercial Training & Development

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Cristcot is focused on addressing overlooked problems in the pharmaceutical industry, aiming to develop better drugs and formulations. The Senior Manager, Commercial Training & Development will lead the commercial training strategy for the launch of a new ulcerative colitis therapy, working closely with various teams to ensure compliance and effectiveness in training programs.

Health CareMedicalMedical DevicePharmaceutical

Responsibilities

Partner with commercial leaders to identify capability gaps, including for underserved and culturally diverse patient populations, and translate these into clear training needs and curricula that build product, disease state, selling, and account management skills

Design and deliver foundational and advanced skills training that strengthen customers facing execution and competitive differentiation

Collaborate with senior sales leadership and Marketing to define objectives for national and regional meetings, develop sales meeting content, design workshops and agendas, and manage timelines

Work with internal and external partners to develop or source high quality training content and solutions

Implement and manage the commercial learning management system, including content upload and testing, user group setup, and reporting

Monitor and track completion of all commercial training requirements

Maintain all training materials through regular review and revision, ensuring only current, approved content is in use

Lead commercial onboarding for new hires through role specific learning paths for field and home office teams, supported by job aids and coaching guides

Facilitate live and virtual training sessions and presentations for commercial leadership and field teams

Develop and run train-the-trainer programs to ensure consistent delivery of training content

Oversee ongoing training initiatives, including needs assessments, impact/ROI reviews, and planned content refresh cycles, to keep training relevant and effective

Create scalable processes to capture, organize, and share lessons learned, using field feedback and simple knowledge sharing mechanisms to spread best practices

Partner with commercial leaders at a strategic level to align training plans and communications with commercial priorities across teams

Qualification

Commercial training experiencePharmaBiotech experienceProject management skillsLearning management systemTraining content developmentCommunication skillsTeam collaborationAttention to detail

Required

A Bachelor's degree is required

8+ years of experience in the pharma or biotech industry, including at least 4 years focused on commercial training, learning and development, or commercial excellence

Possess a process-oriented mindset to ensure Training records and procedures are kept compliant