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Copeland · 1 week ago

Internal Communications Specialist, Global Channels & Transformation

St Louis, MO

Full-time

Hybrid

Mid Level

3+ years exp

Copeland is a global climate technologies company focused on sustainability. They are seeking an experienced Internal Communications Specialist to manage the internal communications ecosystem and support organizational changes through effective communication strategies.

CleanTechHeating Ventilation and Air Conditioning (HVAC)Sustainability

No H1B

Responsibilities

Oversee governance and optimization of internal communication platforms (intranet, newsletters, enterprise social tools)

Develop and maintain channel usage guidelines to ensure consistency and accessibility

Analyze engagement metrics and implement improvements to enhance reach and clarity

Collaborate with IT and HR to integrate new tools and technologies for global communication

Create and manage a global editorial calendar that aligns corporate priorities with local relevance

Coordinate with regional stakeholders to source and adapt content for diverse audiences

Enforce brand voice, tone, and compliance standards across all communications

Conduct periodic content audits to ensure quality and alignment with strategic objectives

Partner with change management teams to develop communication strategies for major organizational initiatives

Craft empathetic, action-oriented messaging that guides employees through transitions

Develop toolkits and FAQs to support leaders in communicating change effectively

Monitor readiness and sentiment through surveys and feedback channels

Design campaigns that foster cultural and operational integration across regions and business units

Use storytelling and localized messaging to build trust and shared identity

Facilitate cross-functional collaboration through communication initiatives

Measure success through engagement surveys and participation in integration activities

Qualification

Global communications experienceChange management expertiseChannel governanceEditorial planningStakeholder managementContent adaptationSurvey analysisEmpathetic communicationStorytellingCollaboration

Required

Bachelor's degree in communications, journalism, or related field (or equivalent experience)

3-5 years in global communications or change management roles

Demonstrated passion for communications, with a strong commitment to crafting clear, engaging, and impactful messaging that supports organizational goals

Expertise in channel governance and editorial planning

Strong stakeholder management skills