DigiStream Investigations ยท 3 weeks ago
Entry Level Licensing Assistant
Houston, TX, US
Full-time
Hybrid
New Grad, Entry Level
$16/hr - $17/hrDigiStream Investigations is seeking a Licensing Assistant to support the Compliance Manager and Brand Counsel with various licensure responsibilities. The role involves coordinating Private Investigator licenses, ensuring compliance with state laws, and conducting audits and reporting on license statuses.
Information TechnologySoftwareVirtual Reality
Responsibilities
Coordinate all new Private Investigator licenses through onboarding of new hires, provide proper identification, and schedule certified training according to state law requirements, following up with Affiliate management on the status of applications pending
Coordinate new applications for Private Investigator licenses for any employees transitioning Affiliates, escalate requests for management requesting a license to Licensing Coordinator
Follow up on any pending licenses with the Affiliate and state agencies
Request updated licensing information to update records in ADP
Utilize ADP to record PI information for individuals and agency licenses, training, and license and training certificates
Contact state representatives regarding new laws and regulations, as well as licenses submissions frequently to ensure compliance with licensure
Manage the team ticketing system, assigning team members tickets based on the request
Update internal SOPs as laws and regulations change, inform the team of any changes throughout the year
Weekly follow up on pending licenses under the Brand, inform team of delays or changes during department calls
Conduct monthly audits inquiring Affiliate staff on the status of pending license applications
Conduct annual audit of state requirement changes for Private Investigators and PI Agencies, update internal SOPs
Prepare detailed reports on audit findings, compliance gaps, and areas for improvement
Present actionable recommendations to leadership to drive continuous improvement
Assist Affiliates with licensing needs upon request
Participate in weekly departmental calls for updates and assignments
Digitally archive documentation under internal folder system and ADP
May be asked to complete additional assignments from time to time
Qualification
Required
Knowledge in using ADP
Strong understanding of federal, state, and city laws and regulations
Experience in communicating well with governmental and private departments and agencies
Communicate professionally and efficiently with any of the Brand's employees at all levels, including executive management and board of directors
Ability to work independently under instructions and to be flexible in changing work priorities
Ability to prioritize tasks and handle numerous assignments simultaneously
Ability to meet deadlines for project completion
Demonstrated organizational, problem solving and analytical skills
Must always be able to handle confidential material responsibly
Company
DigiStream Investigations
DigiStream Investigations is a full-service private investigation firm specializing in insurance defense and legal support services.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brent Sims
Managing Partner
Brian Messner
Senior Partner
Company data provided by crunchbase