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APGFCU Arena at Harford Community College · 3 weeks ago

Web and Intranet Content Coordinator

Bel Air, MD

Full-time

Onsite

Mid Level

$57K/yr - $74K/yr

3+ years exp

Harford Community College is a vital part of Harford County, committed to delivering high-quality education and cultural enrichment. They are seeking a Web and Intranet Content Coordinator to manage and optimize content across their public website and internal intranet, ensuring both platforms are engaging and user-friendly.

CommunitiesEventsMedia and EntertainmentRental

No H1B

Responsibilities

Manage, organize and optimize content across the College’s public website and internal intranet

Ensure both platforms are engaging, accurate, user-friendly, and aligned with organizational and marketing goals and branding

Work closely with departments to support communication, collaboration, and access to information for both external and internal audiences

Develop message strategy, content creation, website templates, content management tools, analytics and information architecture

Assist College departments with site design, development, web-related issues and all issues associated with the Intranet (OwlNet)

Maximize effective use of the Content Management System within the website and intranet

Create, design, and implement training sessions for campus users

Analyze website performance and troubleshoot and repair errors and broken links

Align the website and third-party applications and monitor performance of the web server in conjunction with ITS

Qualification

Content Management SystemsUX/UI DesignInformation ArchitectureHTML/CSS BasicsGoogle AnalyticsSearch Engine OptimizationDigital Asset ManagementCommunication SkillsOrganizational SkillsDecision Making

Required

Associate's degree in Information Technology, Communications or Digital Media

Minimum of three years of demonstrated experience in UX/UI, Information Architecture, Content Strategy, Web Design, HTML/CSS Basics, OR Content Management Systems

Proficiency with content management systems

Understanding of templates, page building, media libraries, and version control

Basic HTML knowledge with HTML/CSS with the ability to make small layout or formatting adjustments and understanding how content interacts with front-end design

Knowledge of search engine optimization with keyword research, on-page optimization (titles, meta descriptions, headings), and understanding of accessibility and site structure best practices

Knowledge of tracking and reporting analytics with Google Analytics, GA4, Google Tag Manager and the ability to track KPIs, interpret traffic, and propose improvements

Understanding of digital asset management including organizational skills for images, documents, and media and understanding of file types, compression, and licensing

Proficiency in operating computers and related software, printers, and other standard office equipment

Knowledge of, and ability to apply applicable policies, procedures, and/or practices

Ability to establish and maintain effective working relationships

Ability to communicate effectively, both verbally and in writing

Skill in utilizing sound judgement to make effective decisions

Skill in organizing, evaluating, and analyzing complex information

Ability to read and understand information and ideas presented in writing

Ability to accurately prepare documents, reports, and correspondence