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Port Canaveral · 1 month ago

Senior Analyst, NetSuite Optimization (On-Site)

Cape Canaveral, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Port Canaveral is seeking a Senior Analyst for NetSuite Optimization to enhance operational excellence and process optimization of their NetSuite modules. The role involves collaborating with Finance, Accounting, and Operations teams to identify inefficiencies, improve user adoption of NetSuite features, and document new processes while acting as a liaison between business users and the internal IT team.

GovernmentMarine TransportationTransportation

Responsibilities

Partner with Finance, Accounting, and Operations teams to identify inefficiencies in current NetSuite usage and propose process improvements

Facilitate discovery sessions with business users to gather needs, pain points, and improvement opportunities

Design and enhance SuiteAnalytics Workbooks, NetSuite Analytics Warehouse, saved searches, KPIs, and dashboards to support decision-making and transparency

Increase user adoption by promoting better use of existing NetSuite features (e.g., workflows, reporting, reminders, navigation tips)

Act as a liaison between business users and the internal IT team, translating business requirements into clear, actionable requests for system configuration, scripting, or integration support

Assist in documenting new processes, training users, and creating self-service guides and SOPs

Track new NetSuite releases and recommend relevant features for adoption by business teams

Keep record of active saved searches, reports and financial statements, and ensure that any changes to the system reflect accurately on them

Collaborate with IT to support issue resolution, role management, and testing of system enhancements—without directly performing technical tasks

During emergency conditions, all CPA employees are automatically considered essential employees and may be subject to recall. These events may include, but are not limited to, natural, man-made, or public health emergencies. Employees may be expected to perform emergency and/or recovery operations outside of their normal assigned responsibilities and routine working hours

Qualification

NetSuite certificationNetSuite experienceAccounting workflowsSuiteAnalyticsProcess improvementCustomer needs understandingProblem-solving skillsCommunication skillsOrganizational skills

Required

Bachelor's degree in Finance, Accounting, IT, or other related field

3+ years of hands-on experience using or supporting NetSuite in a finance/accounting context

Strong understanding of accounting workflows, including GL, AP, AR, month-end close, financial reporting, and budgeting

Must have excellent problem-solving and analytical skills

Proficient organizational skills – task prioritization, effective time management, meeting facilitation, stakeholder analysis, and risk identification and mitigation

Proven ability to improve business processes and increase efficiency using NetSuite tools and features

Excellent communication skills and comfort working with both business users and technical teams

Experience gathering requirements and preparing documentation for system improvements or change requests

Passion for and ability to understand customer needs

Valid Florida Driver's License or ability to obtain one within 30 days

Transportation Workers Identification Credential (TWIC) or ability to obtain one within 30 days

Preferred

NetSuite certification (e.g., SuiteFoundation, Financial User, Administrator) preferred

Familiarity with SuiteAnalytics, saved searches, KPIs, dashboards, and workflow automation (non-technical use)

Knowledge of modules such as Advanced Revenue Management (ARM), Inventory, Sales orders, NetSuite Schema, Custom Fields and Custom Records, Fixed Assets

Exposure to AI tools and technologies

Prior experience working in a cross-functional role involving Finance and IT collaboration

Ability to facilitate working meetings (engage with good questions, active listening) to ensure productive outcomes

Comfortable facilitating and leading training sessions and producing end-user documentation

Experience in a growing organization or ERP optimization project is a plus