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Guardian Life · 4 weeks ago

Organization Readiness Delivery Lead, Group Insurance

New York

Full-time

Hybrid

Mid Level

$83K/yr - $136K/yr

3+ years exp

Guardian Life is a leading insurance company, and they are seeking an Organization Readiness Delivery Lead to support their Group Benefits Transformation strategy. This role involves collaborating with various teams to enhance change management and improve customer service and operational efficiency.

DentalFinancial ServicesHardwareInsuranceLife Insurance

No H1B

U.S. Citizen Only

Responsibilities

Engage collaborators and partners to support and implement detailed action plans, enabling the execution of initiatives and change adoption

Support organization readiness for Group Benefits-wide projects across workstreams and functional areas by contributing to the delivery of consistent messaging and communication, training and documentation, and enablement for customer-facing initiatives

Apply strategic frameworks to identify issues and solve problems structurally and creatively

Develop concise and engaging presentations for leadership team updates

Work collaboratively with team members across Guardian

Identify training opportunities and contribute to the development of training programs

Provide business SME support for training, documentation, and communication design and impact assessments

Act as a liaison with all internal Group Benefits departments to ensure end-to-end process success, provide subject matter expertise, and develop recommendations to improve change adoption and execution on initiative deliverables

Coordinate, plan, and deliver results optimally through proficient change management and project management skills

Facilitate engagement: communicate and market programs to drive engagement and adoption

Qualification

Change managementProject managementTraining developmentInsurance experienceCommunication skillsProblem solvingBusiness insightInnovationCollaborationActive listening