ASSA ABLOY Opening Solutions Americas ยท 3 weeks ago
Order Processing Specialist (Curries)
ASSA ABLOY Opening Solutions Americas is seeking an Order Processing Specialist for their South Central Service Center in Mesquite, Texas. The role involves accurately processing customer orders, assisting with technical inquiries, and driving process improvements to enhance customer experience.
Building Materials
Responsibilities
Accurately enter and process orders placed by our customers into the system for production / manufacturing
Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
Communicate with customers on discrepancies, order conflicts, and shipping delays
Follow up to ensure customer issues are resolved promptly and thoroughly
Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience
Perform other duties as required
Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy
Qualification
Required
High School Diploma or GED
Proficiency with Math, Basic Geometry and Algebra skills would help you excel
Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
Must excel working in a fast-paced environment
Proficient communication skills, both verbal and written
Preferred
Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
Benefits
Paid Vacation, Sick Time, and paid Company Holidays
Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
401(k) Program with company contributions
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
Company
ASSA ABLOY Opening Solutions Americas
ASSA ABLOY Opening Solutions Americas provides a complete range of door opening products for access solutions in homes, businesses, and institutions.