Client Relations Manager (Hybrid) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Broadridge · 3 weeks ago

Client Relations Manager (Hybrid)

positionSouth Windsor, CT
timeFull-time
remoteHybrid
seniorityMid Level
money$65K/yr - $75K/yr

Broadridge is a company that empowers others to accomplish more, and they are seeking an enthusiastic Client Relations Manager to oversee the delivery of contracted services to clients. This role involves ensuring service level agreements and key performance indicators are met, while managing relationships and coordinating with internal teams and subcontractors.

BankingCrowdfundingEnterprise SoftwareFinanceFinancial ServicesInformation TechnologyOutsourcingSoftwareVenture Capital
check
H1B Sponsor Likelynote

Responsibilities

Manage the delivery of contracted services in alignment with SLAs and KPIs as defined in client agreements
Maintain oversight of project schedules, scope, risks, and budgets to ensure timely and high-quality service delivery
Communicate client requirements clearly to operational teams and subcontractors
Build and maintain positive, professional relationships with clients, serving as their primary point of contact for day-to-day support and guidance
Identify opportunities to expand existing contracts or pursue additional business and partner with account management teams to advance them
Establish and maintain consistent processes for reviewing, assessing, and reporting on service delivery metrics
Promote the organization’s capabilities and ensure client satisfaction throughout the engagement lifecycle

Qualification

Client relations experienceProject management knowledgeService delivery metricsAnalytical skillsCommunication skillsInterpersonal skills

Required

Experience in client relations, account management, or a related function
Knowledge of standard project management practices, including scheduling, risk assessment, and budgeting
Familiarity with service delivery metrics, performance reporting, and continuous improvement processes
Strong communication and interpersonal skills, with the ability to explain complex information clearly
Demonstrated analytical and problem-solving abilities to evaluate options and implement effective solutions

Preferred

Bachelor's degree or equivalent experience in a related field preferred

Benefits

Bonus Eligible
Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act

Company

Broadridge

twittertwittertwitter
Glassdoor3.9
company-logo
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers.
dateFounded in 1962
location
New York, New York, USA
people-size10001+ employees
web-link
http://www.broadridge.com

H1B Sponsorship

Broadridge has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (124)
2023 (83)
2022 (141)
2021 (100)
2020 (73)

Funding

Current Stage
Public Company
Total Funding
$3.05B
2023-08-17Post Ipo Debt· $1.3B
2021-05-17Post Ipo Debt· $1B
2019-12-10Post Ipo Debt· $750M

Leadership Team

leader-logo
Timothy Gokey
Chief Executive Officer
linkedin
leader-logo
Tyler Derr
Chief Technology Officer
linkedin

Recent News

FF News | Fintech Finance
Broadridge Names Rostislav Kotov as Head of Strategy and Business Development for Bank Broker-Dealer Investor Communication Solutions
2025-12-03
PR Newswire
AI, Product Innovation, and Next-Generation Investors Set the Course for the Future of Asset and Wealth Management, MMI-Broadridge Survey Finds
2025-11-21
thefly.com
Broadridge announces strategic partnership with Xceptor
2025-11-19
Company data provided by crunchbase