Lumen Technologies · 2 hours ago
Vice President, Customer Financial Services & Financial Intelligence
United States
Full-time
Remote
Director/Executive
$238K/yr - $317K/yrLumen Technologies is a company that connects the world by igniting business growth through technology. They are seeking a Vice President for Customer Financial Services & Financial Intelligence, responsible for leading customer finance operations and transformation initiatives, ensuring alignment with enterprise priorities, and driving modernization and automation across financial processes.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives
Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities
Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners
Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics
Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making
Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience
Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights
Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making
Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards
Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows
Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement
Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment
Qualification
Required
Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization
Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes
Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting
Proven ability to lead through influence in matrixed environments and partner effectively with senior executives
Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
Founded in 1968
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (15)
2023 (30)
2022 (16)
2021 (12)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Dave Ward
EVP, CTO
Recent News
New Orleans CityBusiness
2025-12-31
2025-12-27
2025-12-17
Company data provided by crunchbase