Masis Professional Group ยท 3 weeks ago
Membership & Marketing Coordinator
Springfield, Massachusetts Metropolitan Area
Full-time
Onsite
Mid Level
$48K/yr - $52K/yr
3+ years expMasis Professional Group is a rapidly expanding consulting firm seeking a proactive Membership & Marketing Coordinator to enhance member engagement and marketing strategies. In this role, you will serve as the primary contact for members, manage membership databases, craft communications, and support event logistics while collaborating with various teams.
Professional ServicesRecruitingStaffing Agency
Hiring Manager
Fitore Bajrami
Responsibilities
Serve as the primary point of contact for members and volunteers, delivering exceptional customer service
Manage and update membership databases, ensuring accurate tracking of renewals and engagement
Craft compelling communications including emails, newsletters, and social media content to boost member interaction
Assist with membership growth initiatives, analyze trends, and develop targeted recruitment and retention strategies
Support committee activities and Board meetings by preparing materials, scheduling, and documenting proceedings
Coordinate logistics for conferences, meetings, and events, including vendor engagement and attendee management
Collaborate across teams to streamline processes, enhance member experience, and contribute to strategic projects
Qualification
Required
3+ years of experience in membership services, marketing, communications, association management, or related areas
Excellent written and verbal communication abilities
Strong relationship-building skills with volunteer leaders, Board members, and stakeholders
Highly organized, detail-oriented, and adept at managing multiple priorities
Proficiency in Microsoft Office Suite and experience with CRM or AMS platforms (preferred)
Ability to think strategically about engagement and growth opportunities
Comfortable handling event logistics and meeting coordination
Self-starter with a collaborative spirit, adaptable to a dynamic environment
Willingness to travel and work on-site during conferences and events
Ability to work in a fast-paced, ever-changing environment
Strong problem-solving capabilities and entrepreneurial spirit
Willingness to roll up your sleeves and immerse yourself in all aspects of membership and event management
Preferred
Experience with website management and content updates
Background in event planning or volunteer engagement
Familiarity with social media marketing strategies
Prior experience in nonprofit or association settings
Bachelor's degree in communications, marketing, business administration, or related field
3+ years in client-facing or membership engagement roles, ideally in associations or nonprofits
Company
Masis Professional Group
Masis Professional Group specializes in recruiting professionals for permanent, temporary, and temporary-to-permanent positions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase