BELAY · 4 days ago
Director of Talent Acquisition & Experience
Atlanta, GA
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expBELAY is a growing and vibrant company that offers virtual staffing solutions. The Director of Talent Acquisition & Experience serves as the strategic architect and operational leader responsible for building, scaling, and optimizing BELAY’s contractor workforce through a technology-enabled, automation-forward talent ecosystem.
AccountingContent CreatorsOutsourcingProfessional ServicesVirtual AssistantWeb Development
Hiring Manager
Samantha Young
Responsibilities
Develop and execute forward-looking talent strategies aligned with BELAY’s growth objectives, market dynamics, and client needs
Translate strategy into scalable, automation-enabled systems supporting high-volume attraction, screening, onboarding, readiness, and placement
Clearly communicate strategic priorities to align the Talent team and cross-functional partners around shared outcomes
Lead execution of strategic initiatives through structured project management, tying results to quality, speed, cost, and contractor experience metrics
Build, inspire, and hold a high-performing Talent team accountable to KPIs, performance standards, and deliverables across the talent lifecycle
Apply data-driven judgment to assess opportunities, mitigate risk, and position the talent function for long-term impact
Streamline workflows and enhance service delivery through AI, automation, and continuous process improvement
Drive disciplined cost management across the talent lifecycle, balancing quality, scalability, speed, and ROI
Build and maintain a high-quality, scalable contractor roster across all service lines to meet current and future demand
Establish and enforce standards for contractor readiness, quality, compliance, and professionalism across service lines
Partner cross-functionally to align talent strategy with sales forecasts, operational capacity, and evolving client expectations
Own contractor compliance, audit readiness, and risk mitigation practices
Lead contractor enablement, upskilling, engagement, and retention initiatives that strengthen performance and loyalty
Ensure a seamless, end-to-end contractor journey aligned with BELAY standards and culture
Develop and maintain dashboards and reporting to provide visibility into pipeline health, readiness, quality, and retention
Lead change management efforts tied to new systems, processes, and operating models, ensuring adoption and sustained impact
Serve as a strategic advisor to executive leadership, translating talent data and insights into clear recommendations for growth and investment decisions
Ensure talent operations are scalable, auditable, and resilient, supporting rapid growth while minimizing operational and compliance risk
Qualification
Required
Bachelor's degree or equivalent work experience
3+ years of leadership experience overseeing talent acquisition, workforce operations, or large-scale staffing programs
Proven ability to build, scale, and optimize talent pipelines and workforce systems
Experience leading high-volume, technology-enabled talent operations
Comfortable adopting and leveraging AI, automation, and other tools to improve efficiency, quality, and contractor experience
Strong leadership and influence skills with experience in mentoring and empowering high-performing teams
Data-driven, using analytics and emerging technologies to guide strategy and optimize operations
Exceptional communication and relational skills to align cross-functional stakeholders
Highly autonomous and effective in remote, results-driven environments
Poised, proactive, and decisive with strong attention to detail, follow-through, and problem-solving skills
Company
BELAY
BELAY is a Virtual Staffing Solutions company that offers virtual bookkeeping, administrative assistance, social media strategy service.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.16MKey Investors
Tenex Capital Management
2021-07-07Private Equity
2010-12-01Private Equity· $0.16M
Leadership Team
Tricia Sciortino
Chief Executive Officer
Krisha Buehler
Chief Operating Officer
Recent News
2024-10-22
2023-07-18
Company data provided by crunchbase