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Trinity Health MI · 1 week ago

Regional Director Laboratory Sales and Outreach

Ann Arbor, MI

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Trinity Health MI is focused on providing compassionate care and is seeking a Regional Director for Laboratory Sales and Outreach. This role is responsible for driving the growth of the Michigan Regional Laboratory outreach program by leading marketing and sales strategies, building client relationships, and overseeing operational support across key service areas.

Hospital & Health Care

Responsibilities

Lead and manage the Michigan Regional laboratory outreach program, including marketing and physician client sales. In SEMI, manages the support services such as courier, customer service and Ann Arbor Outpatient Phlebotomy

Identify and develop new business opportunities; manage strategic partnerships

Participate in the Joint Venture Hospital Lab (JVHL) Board

Track and report key business metrics, including sales performance, lost accounts, and resource utilization (e.g., phlebotomy site productivity)

Plan short- and long-term strategies for systems, resources, staffing, and facilities to meet departmental and health system goals

Manage department leaders, including setting expectations, evaluating performance, and assist in handling staff disciplinary actions

Direct and support department managers overseeing daily operations for courier, clerical, and Ann Arbor Outpatient Phlebotomy. Also oversees business functions; assist with complex employee relations issues

Review customer service and quality data and recommend improvements

Manage operational and capital budgets for the department

Resolve operational issues impacting regional effectiveness

Collaborate with internal and external teams to achieve business results; foster teamwork and coach others on effective collaboration

Recommend pricing strategies to maintain competitiveness and profitability

Prepare annual marketing reports on marketplace trends and departmental responses

Develop annual sales plans and forecasts for the region

Create, implement, and monitor departmental policies to ensure compliance with federal and state regulations and laboratory accreditation standards (e.g., CAP, TJC)

Lead development and execution of departmental goals to enhance services and support strategic initiatives

Qualification

Health care salesSales managementClient relationship managementMarketing strategiesBusiness developmentBudget managementCoachingPerformance evaluationOperational supportTeam collaboration